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Manager, TRIAD and Risk Operations

Scotiabank

Toronto, ON

Manager, TRIAD and Risk Operations

Scotiabank

Toronto, ON

Job description

 

 

 

Requisition ID: 274771 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The main function of a  Manager Triad and Risk Operations is to perform analysis, design, implementation, modification, and daily management of applications which support the Retail Risk function for Unsecured Lending.  The main application(s) of day to day work is TSYS-TRIAD.

 

 

 

Is this role right for you? In this role, you will:

 

  • Work with key stakeholders within all business functions to align technology solutions with business strategies. 
  • Gather requirements from business units and translates those to programmers and developers.  Perform high level configuration and moderate level coding tasks. 
  • Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
  • Demonstrate an informed knowledge of business functions, primarily retail risk management, to resolve problems and capitalize on improvement opportunities. 
  • Support one or more highly complex business processes.
  • Works on multiple projects as a project team member. 
  • Serve as a liaison between the business community (Retail Risk) and the IT organization in order to provide technical solutions to meet user needs.

 

 

 

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

 

  • Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred 8-10 years experience required. 
  • Advanced understanding and management principles for software development mandatory.
  • Basic knowledge of programming languages in order to comprehend reading code and basic functions. 
  • Ability to design business solutions that increase competitive advantage. 
  • Ability to exercise good judgment in selecting methods and techniques for obtaining solution.   
  • Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines. 
  • Knowledge of agile methodology is not required, but an asset. 
  • Ability to solve technical problems/ processes and understand complex details. 
  • Ability to increase operating efficiency while produce high quality technical solutions. 
  • A high level of interpersonal and verbal communication skills necessary as engagement with various teams across multiple functions will be done daily.
  • Ability to analyze complex situations and problems and independent research using multiple sources of information to arrive at innovative solutions

 

 

 

 

 

What’s in it for you?

 

  • An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
  • Your career matters! You will have access to career development and progression opportunities.

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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