We have openings for Field Service Engineers (FSE) to provide onsite customer service and support at our customer facilities. Job responsibilities include equipment installations, upgrades, repairs, and preventative maintenance of complex lithography tools. Our FSEs work with the customer to ensure optimal performance of the Nikon equipment. The successful FSE pro-actively identifies, troubleshoots, and resolves technical issues at the customer site. They are able to successfully work individually or in a group environment, with assistance of advanced technical staff. FSEs also must effectively communicate and instruct customers in the operation and maintenance of the systems. Job Responsibilities Ensure Nikon equipment is operating at optimal performance levels. Interpret schematics, mechanical diagrams, block diagrams, part lists and other technical materials. Apply that knowledge to the installation, maintenance, upgrade and repair of Nikon equipment. Proficient in the use of common electronic diagnostic equipment (i.e. oscilloscope, digital voltmeter, etc). Assimilate and discern data from diagnostic programs to develop solutions for troubleshooting equipment Is the primary customer interface / communication link to answer questions and provide updates. Actively responds to customer requests. Provide clear verbal and written communications to insure appropriate action is executed. Provide exceptional customer service while working in a clean room environment more than 50% of their time. Qualifications Bachelor’s degree in EE, ME, EET, MET or ElectroMechanical Engineering or equivalent OR Associate’s degree in EET or MET plus 4 years related experience in electro-mechanical troubleshooting or equivalent OR 6 years related Military experience in electro-mechanical troubleshooting or equivalent Previous experience with Nikon systems is strongly preferred. Self-starter demonstrating technical competence of electrical, mechanical and optical systems or subsystems. Excellent verbal and written communications skills to work effectively with co-workers, supervisors and customers Proficient in Microsoft Office suite Japanese language proficiency a plus Equal Employment Opportunity: Nikon Precision Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. Privacy Notice and Consent: Under the California Consumer Privacy Act of 2018 (“CCPA”) and other applicable privacy regulations, Nikon Precision Inc. (NPI) is required to disclose whenever personal information is collected from you in certain contexts, such as to provide or receive a product or service. If you have a visual disability, you may be able to use a screen reader or other tools to review the contents of this notice. More information about NPI’s Privacy Policy is available at: https://www.nikonprecision.com/privacy/. For CA Residents, please carefully review NPI’s Supplemental CCPA Privacy Policy available at: https://www.nikonprecision.com/privacy/caresidentsonly/. By clicking “apply,” you authorize and give your consent for NPI to use the personal information you provided for future communications related to the recruitment and hiring process, both for current and future job openings (“Purpose”). You further certify that you are over 18 years of age. NPI may be required to provide your contact information to third parties in order to perform the above Purpose. However, NPI does not sell, rent, or lease your personal information to third parties.