Are you a customer-focused professional who thrives in a fast-paced environment and enjoys solving problems? Agilus by Synergie is recruiting for a Customer Service Representative in the manufacturing in a hybrid work environment in Markham, Ontario. We are seeking a Customer Service Representative to support customers across the industrial motors sector. In this role, you will serve as a key point of contact for distributors, OEMs, and end users, ensuring a seamless experience from quote requests through order fulfillment. This is an excellent opportunity for someone who enjoys building relationships, managing multiple priorities, and developing technical product knowledge while working with a collaborative and supportive team. Total rewards: $52000.00 annually 6 months contract with a high chance of become permanent for the right fit Hybrid work schedule with remote Fridays Join a collaborative and close-knit customer service team Develop expertise in industrial motors, distribution, and manufacturing operations Gain valuable experience supporting industrial and technical products A typical day: Respond to a high volume of customer inquiries primarily through email while maintaining exceptional service levels Accurately process and input customer orders promptly, ensuring timelines and deadlines are met Prepare quotations, pricing requests, stock checks, and product availability information Precisely handle credits and Return Goods Authorizations (RGAs) Maintain comprehensive customer files and data Coordinate technical inquiries and liaise with internal departments to ensure timely resolutions Manage competing priorities while delivering same-day responses whenever possible Successful candidates will have: 2+ years of customer service, order processing, or inside sales support experience Strong organizational skills with the ability to manage multiple priorities simultaneously Excellent written and verbal communication skills Strong Microsoft Office skills, including Excel, Outlook, and Word Ability to learn technical products, specifications, and industry terminology quickly French communications is an asset Proven experience handling high volumes of customer inquiries and requests Manufacturing, motor, distribution or industrial work experience will be a strong asset This posting is for an active opening.