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Manager, Enterprise Operational Resilience Program

Scotiabank

Toronto, ON

Manager, Enterprise Operational Resilience Program

Scotiabank

Toronto, ON
Salary: Information not available

Job description

 

 

 

Requisition ID: 262032 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Contributes to the overall success of the first line Enterprise Operational Resilience Program, ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Is this role right for you? In this role, you will:

 

  • Support the Director, Operational Resilience, in the execution of the Enterprise program for Operational Resilience, led by the SVP, Enterprise Operations Resilience in Global Technology.  
  • Work closely with the Director and Lead, Operational Resilience, on supporting the execution of the identification of Critical Operations (COs) and the mapping of people, premises, processes, vendors and technology against COs. Once this is complete, consolidating identified vulnerabilities and outlining coordinated remediation efforts.
  • Oversee the creation and sustainment of key channels to inform key stakeholders.
  • Support the development of governance materials including RMC and ORC committee updates, the Operational Resilience Executive Steerco, and ensures the timely documentation and distribution of these materials.
  • Support in the creation of enterprise templates for the Operational Resilience program based on the outputs of the Operational Resilience pilot, to ensure consistency across the Bank’s footprint.
  • Support the tracking of progress against key metrics, and provides key data points to the analytics team to support enterprise reporting.
  • Maintain the to-be-developed taxonomy related to Operational Resilience and enterprise-consistent templates for all business lines to leverage.
  • Maintain training materials related to Operational Resilience for key stakeholders in the coming fiscal year.
  • Eventually support the rollout of new guidelines and standards for scenario testing at Scotiabank in line with general resilience.
  • Track progress against a consolidated map of regulatory requirements including DORA, E-21, B-10 etc.
  • Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
  • Champion a high-performance environment and contributing to an inclusive work environment

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • Bachelor’s degree
  • 4-6 years working in a risk management or operational role in a leadership capacity
  • Background and experience in project management, program and change management practices an asset.
  • Flexible and creative thinker with the ability to proactively identify and solve complex problems impacting management and business direction
  • Ability to prioritize against many competing interests in an environment of constant change

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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