Requisition ID: 272332 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

10:00am - 6:00pm | 12-month contract

Contributes to the overall success of the HR Services Operations team in Canada by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will: 

• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Process position, job, and employee data changes within HR systems throughout employee lifecycle events.
• Ensure the accuracy and integrity of employee records and position management changes through established internal control mechanisms.
• Respond to inquiries related to position management and employee lifecycle events, including the resolution of escalated issues from various stakeholders.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations related to operational, compliance, AML/ATF/sanctions, and conduct risk.
• Champion a high-performance environment and contribute to an inclusive workplace culture.
• Identify opportunities to improve operational effectiveness and provide recommendations to Managers, Data Management.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary degree in Human Resources, Business, or a related field, or currently pursuing education in a related discipline.
• Relevant experience resolving customer service requests.
• Knowledge of employee data administration and end-to-end HR processes.
• Deep understanding of Bank policies and procedures.
• Strong knowledge of organizational structures and business complexity.
• Proven teamwork capabilities with strong relationship management and interpersonal skills.
• Strong attention to detail and deadlines, with the ability to manage multiple priorities effectively.
• Experience with transaction processing and data management.
• Experience in conflict and issue resolution.
• Strong computer application skills, including Microsoft Excel and Microsoft Word. Experience with Adobe Acrobat is considered an asset.
• Bilingual in French and English.

Location(s):  Canada : Ontario : Scarborough 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.