The Campus Library Technician reports on campus to the Manager of Student Services and functionally to the Manager of Libraries & Learning Commons.

The Campus Library Technician supports the operation and success of the Library and Learning Commons by:

• Actively promoting and supporting the delivery of all Libraries and Learning Commons services, programs, initiatives and activities.
• Providing on-site and online library support to students, faculty, staff and community members by responding to various levels of research/reference questions. This includes helping users access and use library resources and making referrals to other relevant College supports.
• Using shared Novanet systems (e.g. Alma) to complete fulfilment activities such as processing library materials and equipment for loan and providing interlibrary loan, document delivery and reserve services.
• Supporting Accessible Format Texts (AFTs) by processing approved requests and supplying students with required materials.
• Providing technology support for equipment and software such as Brightspace, Office 365, Pressbooks, and library printers/scanners.
• Supporting collection maintenance by maintaining accurate circulation data, receiving and processing new materials, and assisting with deselection projects.
• Collaborating with colleagues across the Libraries and Learning Commons on college-wide and consortia initiatives. This includes participating in working groups, committees, and projects to advance library and learning commons services.
• Supporting the success of campus events, activities and initiatives, such as orientations and convocation.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a diploma in Library and Information Technology.

• You have a minimum of one year (full time equivalent) of recent and related occupational experience in a library environment. Academic library experience is considered an asset.

• You have experience supporting and providing service to diverse user groups.

• You have experience with academic integrity, citation and referencing.

• You possess strong demonstrated experience with library applications, including library service platforms (Alma is an asset) and discovery services (Primo VE is an asset), specialized databases; internet resources and LibApps (e.g., LibGuides).

• You have strong demonstrated computer literacy skills, including experience with Office 365 and Learning Management Systems (e.g., Brightspace). Pressbooks experience is considered an asset.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

• Copyright and open educational resources (OER) experience is considered an asset.

• Experience with assistive technology e.g., alternate format texts (AFTs), text-to-speech software, accessibility features in desktop and web applications and equipment, is considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to coordinating services, logistics and events.

• Ability to assist learners in troubleshooting technology issues including Microsoft Office365, Learning Management Systems, equipment, scanners and printers, etc.

• You have proven records and information management skills and abilities.

• Ability to multitask and prioritize in a fast-paced environment; effective time management skills.

• Strong attention to detail skills.

• Demonstrated professionalism and understanding of confidentiality.

• You are dedicated to life-long learning to maintain currency in professional practice, emerging trends and technology.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR & Talent Consultant, at [email protected]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.