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2627-056 - Ancillary Services Coordinator - Central Office - EN

Nova Scotia Community College

Halifax, NS

2627-056 - Ancillary Services Coordinator - Central Office - EN

Nova Scotia Community College

Halifax, NS
 
Salary: $59,757.62
 

What you'll do

Responsibilities

What you will be doing…

As the Ancillary Services Systems Coordinator, you will:

  • Support the non‑academic operations of the College by managing and coordinating all technical systems and platforms used across Ancillary Services and Campus Planning.
  • Ensure the smooth, reliable functioning of critical systems such as Bookware, the Student ID platform, and summer accommodations tools.
  • Act as business lead on key College‑wide technology initiatives, including the Student ID project and bookstore integration projects, and will lead additional digital initiatives that support operational efficiency.
  • Collaborate extensively with Digital Innovation & Technology (DI&T), Student Affairs, Facilities, vendors, and other internal partners to troubleshoot issues, implement system updates, coordinate new implementations, and maintain strong data integrity and documentation.

What you'll need

Qualifications

Qualifications and Occupational Experience:

  • The minimum educational qualification for this position is a diploma in IT, Business Administration, or a related field
  • You have a minimum of 2 years of recent and related occupational experience in technical coordination or systems administration, preferably in a higher education environment.
  • You have experience working with or supporting multiple departments
  • Experience with campus systems such as Bookware, ID management platforms, or PeopleSoft would be considered an asset.
  • Experience in training, facilitation, or user onboarding would be considered an asset.
  • You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and various system administration tools.
  • You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
  • Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge

  • You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism
  • You possess excellent interpersonal skills and can interact at all levels of an organization
  • You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
  • Your superb team working skills enable you to contribute positively to a team environment
  • You have specific technical occupational knowledge and skill in system troubleshooting, platform administration, data integrity, workflow auditing, and vendor coordination
  • You are known for your problem solving and critical thinking skills
  • You are a strong communicator
  • You possess excellent coordination skills specifically related to project management, system implementation, and technical integrations.)
  • You have proven records and information management skills and abilities specifically related to documentation of system processes, tracking follow-ups, and maintaining configuration logs.)
  • You have strong project management skills (planning, testing, rollout, and post-launch evaluation).
  • You demonstrate a strong commitment to excellence
  • You are dedicated to life-long learning and continuous improvement.
  • You show a strong commitment to excellence in service delivery, operational efficiency, and system reliability.

Are you interested?

Work With Us

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist, at [email protected]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.

Operational Support

Ancillary Services Systems Coordinator (CS9)

Education

Central Office/ IT Campus

Halifax, Nova Scotia

Ancillary Services
Term Full-Time Position: Commencing approximately July 20, 2026 and ending approximately March 31, 2028
Application deadline: 11:59PM, June 23, 2026

Competition No. 2627-056

Salary range: $59,757.62 to $72,955.07 annually

About Nova Scotia Community College

Nova Scotia Community College is transforming our province. Through our network of 14 campuses, we provide Nova Scotians with inclusive and flexible access to education and the specialized, industry-driven training essential for today and tomorrow’s workforce.

We believe the future lies in the power of learning, which is why we care about the success of every student – in education, in career and in life. Our vision, mission, promise and values fill us with purpose, guide our work and drive us forward. We realize our vision and mission through our strategic plan, which focuses on the following key areas:

  • Student success
  • Community impact
  • Organizational excellence
  • Academic quality

We demonstrate our commitment to our values with leadership from Human Rights, Equity and Inclusion, our international partnerships and our sustainability practices.

Vision Transforming Nova Scotia one learner at a time.

Mission Building Nova Scotia's economy and quality of life through education and innovation.

Promise To empower those who strive to know more, do more, be more.

Values

  • Accessibility - We commit to opening pathways and providing equitable opportunities for students to engage fully in our programs and services.
  • Diversity - We are intentional in our efforts to build diversity as a core strength. We recognize diversity of knowledge, worldview and experience as an asset and a key driver of success in advancing innovation, creativity and excellence.
  • Employee success - We believe that engaged people make the difference in our environment of continuous learning. Teamwork and creativity are encouraged and innovation is expected to ensure the success of our students and our organization.
  • Inclusion - We are committed to creating a culture of genuine inclusion that is free from discrimination and harassment and where our students, employees and the communities we serve are treated with fairness, dignity and respect. 
  • Innovation - We believe there is always a better way. We find it by inspiring curiosity, openness and creativity in the pursuit of excellence.
  • Public accountability - We work with integrity in every area of the College and believe we must be fundamentally accountable for the public's trust in all that we do.
  • Safety - We're dedicated to ensuring the health and safety of our students and employees. We're committed to working collaboratively to foster a culture of safety and improving safety practices across the organization.
  • Student success - We empower students through applied learning, services and supports to propel them on their way to career success and fulfilment.
  • Sustainability - We commit to the continuous development of the social, economic, cultural and environmental sustainability of the College and our communities.

Jobs at NSCC We value Diversity and Inclusion The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

We offer:

  • Competitive salaries.
  • Comprehensive benefit plan that includes health, dental, vision, paramedical, life insurance and more.
  • Employee and family assistance program (EFAP) and other wellness and mental health supports.
  • A defined pension plan.
  • Option to make RRSP contributions using payroll deduction.
  • Preferred provider discounts such as home and auto as well as discounts as Lawton’s locations.
  • Campuses with athletic facilities, ample parking, daycares, cafeterias and accessible workplaces.
  • A FlexWork Policy offering options depending on your role.
  • Generous vacation entitlements, including paid time off between Christmas Day and New Year's Day.
  • Various leaves, including illness or injury, long-term disability, time off for life events such as bereavement, family illness and more.
  • Tuition waiver for eligible employees and immediate family taking NSCC courses.
  • Professional development workshops and other learning opportunities for all employees.
  • Free organizational learning to support and continue to grow your teaching skills: An Adult Education Foundations (certificate) program to hone your teaching and student support skills (required for new Faculty and Professional Support employees). Ongoing workshops and one-on-one support as well as peer collaboration through a Teaching Commons (for Faculty).