Location: Toronto, ON, On-site
Language: Fully bilingual in English and French, strong written and spoken communication required
Duration: Contract
Background Check Requirement: Criminal background check required

About the Opportunity

Altis Recruitment is partnering with a community-focused organization to hire a Bilingual Receptionist & Central Switchboard Operator. This role is ideal for someone who thrives in a fast-paced, people-facing environment and enjoys being the first point of contact for clients, visitors, and staff.

You’ll play an important role in ensuring smooth day-to-day operations by managing reception services, coordinating communication flow, and supporting internal administrative functions. This is a highly collaborative opportunity where professionalism, empathy, and strong organizational skills will make a meaningful impact.

What’s In It for You

You’ll join a supportive and service-driven team that values professionalism, collaboration, and community impact. This opportunity offers hands-on experience in a busy office environment where no two days are the same.

If you enjoy working with people, solving problems in real time, and contributing to a welcoming and organized workplace, this role offers the chance to build valuable administrative and client service experience.

Your Responsibilities

• You’ll warmly greet clients and visitors in both English and French while maintaining reception records and monitoring visitor flow.
• In this role, you’ll manage incoming calls through a central switchboard, directing inquiries efficiently and professionally.
• You’ll coordinate agency vehicle and meeting room bookings while troubleshooting scheduling or access issues as needed.
• You’ll assist with incoming and outgoing mail, courier coordination, and reception area organization.
• You’ll distribute and track items for pick-up, including cheques, vouchers, and other materials.
• You’ll support communication updates by coordinating extension changes and reporting telephone or system issues to internal teams.

Skills and Qualifications

• 1+ year of recent receptionist, switchboard, or customer service experience in a professional office environment
• Fully bilingual in English and French, with strong verbal and written communication skills
• Excellent customer service skills with a polished and professional telephone manner
• Strong organizational skills and ability to multitask in a high-volume environment
• Demonstrated initiative, sound judgment, and problem-solving abilities
• Comfortable working collaboratively with staff, clients, and external visitors
• Secondary School Diploma or equivalent combination of education and experience

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.