Workday Sustainment Analyst - Human Capital Management

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Interested in growing your career at Fanshawe College?

Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.

Working at Fanshawe College

Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Campus Location:

Department:

Remote Type:

Note: This is for 1 Regular Full-Time vacancy. This is a hybrid position with occasional in-person work based in London, Ontario.  This position is deemed a critical replacement vacancy.

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.  

Why this Role is Important

Fanshawe College is undergoing an exciting multi-phase Cloud ERP transformation project called Fanshawe One powered by Workday, a strategic initiative aimed at modernizing our core administrative systems for employees and students. The project was designed with 3 phases: Phase 1 Core Human Capital Management (HCM) and Finance, Phase 2 Adaptive Planning and Phase 3 Student.  With Phase 1 & 2 complete, we have created a Workday Sustainment Team to support the HCM, Finance, and Adaptive Planning modules. 

We are seeking dedicated professionals to join the Workday Sustainment Team and support the ongoing success of our Fanshawe One powered by Workday implementation. As we transition from legacy systems, this team plays a vital role in ensuring smooth operations, continuous improvement, and user support.

Under the general direction of the Workday Sustainment Lead - HCM, the Workday Sustainment Analyst - HCM supports the configuration, implementation, and maintenance of Workday human resource modules to ensure they meet organizational HR needs and enhance user experience. This role involves assisting with HR projects, integrating Workday into existing workflows, and working with cross-functional teams to optimize system performance. The Analyst helps manage employee data, ensures its accuracy and compliance, generates reports and dashboards to aid HR decision-making, and conducts system testing and quality assurance checks to ensure data accuracy, functionality, and compliance with HR processes. Additionally, the Analyst helps improve operational processes, maintains standard operating procedures, and provides support to end-users.

How You’ll Make an Impact

Workday Support & Subject Matter Expert

• Provide ongoing SME support for Workday modules including Core HCM, Benefits, Absence, and Time Tracking

• Provide ongoing general support for Workday modules including Recruiting, Compensation, Talent Management, Payroll

• Work directly with HR staff on Workday enhancements and change requests including requirement gathering, solutioning, testing and stabilization

• Oversee incident management processes to ensure timely resolution of system-related issues and provide ongoing support.

• Identify and address incorrect use of the system by end users, including issues related to compliance, process adherence, and financial accountability reporting (FAR).

• Actively participate in user groups, forums, and training opportunities to maintain and enhance expertise in Workday Human Capital Management (HCM).

• Conducts training sessions and drop-in sessions providing guidance to HR staff and end-users on Workday functionality refreshers, updates, and best practices.

• Assist with the development of comprehensive training materials, user guides, and documentation to support and enhance user knowledge and experience.

Configuration and Optimization

• Troubleshoot and resolve configuration issues or bugs with HR processes in Workday.

• Manage, analyze, and configure changes within Workday HCM to ensure HR business processes align with Fanshawe’s goals, employment legislation, collective agreements, and college policies.

• Continuously identify and implement improvements based on evolving HR needs, including changes in legislation, collective agreements, and institutional requirements.

• Ensure all Workday configurations remain consistent with business requirements and compliance standards.

• Review system updates from Workday to evaluate new features and determine their relevance to HR operations and processes.

• Participate in testing Workday updates, patches, and new releases, including developing test plans, test cases, and scripts to support HR modules.

• Develop and maintain process documentation for configured workflows. 

• Test and configure calculated fields for strategic planning based on employment data, legislative, and collective agreement changes.

• Perform audits of HR processes and Workday configurations to ensure compliance with collective agreements and legislative changes, working closely with HR teams to support audit activities and address any identified issues.

Human Resources Data

• Analyze data for accuracy, quality, and consistency, ensuring reports meet Fanshawe and compliance requirements.

• Respond to requests for ad-hoc reports, interpreting and providing analysis of HR data as needed.

• Provide confidential and sensitive data to support strategic decision-making for HR leadership and executive teams.

• Ensure data accuracy and consistency in reports provided for human resource audits.

• Support data migration and cleanup efforts when required, ensuring compliance with data governance policies and best practices.

• Develop and maintains custom human resource reports and dashboards

All Other Duties as Assigned

What You'll Bring

• Post-secondary 3 year diploma/degree or equivalent in Human Resources Management, Business Administration, or a related field

• Minimum 5 years human resources experience with reports, analysis and sound understanding of human resource operations in a human resource information system (HRIS) context

• Minimum 2 years experience supporting HCM Benefit module providing technical and functional support in a Workday environment required

• Experience with Core HCM, Time Tracking, Absence and Compensation preferred

• An equivalent combination of education and experience may be considered

• Familiarity with union and non-unionized working environments would be an asset

• Knowledge of HR modules and reporting tools

• Understanding of HR procedures, policies, and collective agreements

• Experience in supporting HR-related projects and enhancing operational processes for efficiency

• Excellent verbal and written communication skills for interacting with stakeholders

• Ability to handle multiple tasks with attention to detail

• Ability to adapt to changes and contribute to process improvement

What This Opportunity Offers 

• Comprehensive Pension & Benefits: Join a defined-benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income, plus dental, disability, travel insurance and extended health coverage. 

• Vacation: Enjoy paid time off and benefit from a scheduled holiday closure that offers additional rest and time with family during the winter season 

• Tuition & Professional Development: Continue your learning journey — eligible employees and their dependents can take select Fanshawe programs or courses at a reduced cost 

• Inclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.

Fanshawe College uses Workday to manage recruitment and hiring processes.

Educational Credentials

While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.