Location: Winnipeg, MB (Hybrid – 2 days in office; training fully on-site for first few weeks)
Language: English – strong written and spoken communication required
Duration: 6-month contract with potential for extension

About the Opportunity

We are seeking a detail-oriented Administrative Support professional to join a team within the financial services and insurance industry. In this role, you will support the administration of disability claims and help ensure accurate, timely service delivery to clients and stakeholders.

You will work in a structured, collaborative environment where your ability to stay organized, manage multiple tasks, and communicate effectively will contribute to a strong client experience.

What’s in it for You

You will gain experience in the insurance and disability management space, supporting essential client processes.

You will join a team that values collaboration, consistency, and attention to detail.

You will have the opportunity for contract extension and long-term growth based on performance.

Your Responsibilities

• You will provide daily administrative support to the Disability Management team to meet operational and client needs.
• You will update and maintain accurate claimant, client, and provider information across multiple systems.
• You will sort, scan, and process incoming mail, as well as coordinate outgoing mail and couriers.
• You will prepare and send correspondence to claimants, clients, and service providers.
• You will respond to customer inquiries via phone and email, ensuring professional and timely communication.
• You will coordinate appointments with service providers and support scheduling activities.
• You will process invoices and support payment administration.
• You will assist with new claim setups and support additional team functions as needed.
• You will process and coordinate disability forms with a high level of accuracy.

Skills and Qualifications

• You will have post-secondary education or equivalent experience, ideally in an administrative or financial environment.
• You will have strong organizational and time management skills with excellent attention to detail.
• You will have strong written and verbal communication skills.
• You will have a customer-focused mindset and ability to work collaboratively within a team.
• You will have proficiency in Microsoft Office (Outlook, Word, Excel).
• You will have strong analytical and problem-solving abilities.
• You will have the ability to work independently while managing multiple priorities.

Additional Details

• Compensation: $19/hour
• Work Model: Hybrid (2 days in office after training)
• Training: Fully on-site for the first few weeks
• Work Environment: Structured, fast-paced, and team-oriented

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.