Location: Toronto, ON (Hybrid, 2–3 days on-site)
Language: English, strong written and verbal communication required
About the Opportunity
Our client, a leading professional services organization, is seeking a UKG Pro Workforce Management Support Consultant to join their growing team. In this role, you will act as a trusted subject matter expert, supporting enterprise clients with complex workforce management needs while ensuring systems are optimized, compliant, and delivering real business value.
You’ll collaborate with cross-functional teams and clients across industries, helping organizations improve operational efficiency through technology. This is an opportunity to work in a people-first environment that values innovation, continuous learning, and meaningful impact across large-scale, dynamic environments.
What’s In It for You
Join a workplace that values collaboration, flexibility, and growth. You’ll have access to mentorship, continuous learning opportunities, and the ability to build a long-term career path within a supportive and forward-thinking organization. Expect a culture that encourages knowledge sharing, professional development, and work-life balance.
Your Responsibilities
• You’ll provide post-production support for UKG Pro Workforce Management solutions, resolving system issues and responding to user inquiries
• You’ll configure and maintain complex pay rules, scheduling logic, and workforce policies including unionized environments
• You’ll troubleshoot and resolve system challenges, collaborating with internal teams and clients to deliver effective solutions
• You’ll deliver user training, create documentation, and support adoption of new features and best practices
• You’ll analyze system performance and user data, identifying opportunities for continuous improvement and optimization
Skills and Qualifications
• 5+ years of experience supporting UKG solutions, including Workforce Central or Workforce Dimensions
• Strong expertise in UKG Pro Workforce Management, including Timekeeping and Advanced Scheduling
• Experience configuring complex rules, accruals, and unionized workforce requirements
• Background in integrations and data analysis, including tools such as BOOMI
• Excellent communication skills with the ability to translate technical concepts to diverse audiences
• Strong analytical thinking, problem-solving skills, and attention to detail
Note from the Hiring Manager
We’re looking for someone who enjoys solving complex problems and thrives in a collaborative environment. If you’re passionate about workforce technology and delivering meaningful results for clients, you’ll fit right in with our team.
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
