Location: On-site, 5 days per week, occasional travel to Toronto required
Language: Strong written and spoken English communication required
Duration: 3-month contract, with potential for extension or permanent
About the Opportunity
Our client, a growing organization in the private sector, is seeking an IT Analyst who is passionate about leveraging technology to drive efficiency, reliability, and growth. This is an opportunity to join a collaborative, people-focused team where your ideas and initiative will directly impact how systems, processes, and teams perform.
In this role, you’ll partner closely with internal stakeholders to ensure technology supports business success. You’ll be the go-to resource for technical support while also contributing to system improvements, making this an ideal opportunity for someone who combines strong technical capability with a proactive, customer-focused mindset.
What’s in it for You
Join a team where initiative is recognized and communication is valued. You’ll gain exposure to a wide range of systems and projects, with opportunities to contribute to process improvements and technology enhancements. This is a workplace that supports continuous learning, encourages ownership, and values individuals who take pride in delivering high-quality, reliable work.
Your Responsibilities
- You’ll serve as the first point of contact for IT support, delivering timely and customer-focused resolution to technical issues
- In this role, you’ll partner with internal teams to understand business needs and translate them into system and process improvements
- You’ll administer and support business applications including Microsoft 365, ERP, CRM, and SharePoint
- You’ll manage user onboarding and offboarding, including access, configurations, and documentation
- You’ll collaborate with external vendors and managed service providers to support infrastructure and technology initiatives
- You’ll contribute to reporting, automation, and system optimization efforts to improve efficiency and data integrity
Skills and Qualifications
- 3+ years of progressive experience in IT support, systems administration, or business systems analysis
- Strong proficiency in Microsoft 365, including Azure AD, SharePoint, and Teams
- Experience supporting ERP, CRM, or HRIS systems, with exposure to Power BI, SQL, or Excel for reporting
- Demonstrated problem-solving skills, with the ability to identify root causes and deliver practical solutions
- Strong communication and customer service skills, with the ability to build trust and translate technical concepts clearly
- High attention to detail, with a commitment to accuracy, documentation, and continuous improvement
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
