Location: Ottawa, Ontario, On-site
Language: Bilingual (English and French) required
Duration: 6 week contract with potential to extend
Background Check Requirement: Criminal background check required.

About the Opportunity

Our client, a community-focused non-profit organization, is looking for an Administrative Assistant to join their team and help maintain seamless financial and client support operations. This role supports job seekers by helping them access essential funding, services, and resources that remove barriers to employment.

You will work closely with case managers, finance team members, and administrative colleagues, ensuring that client expenditures are processed accurately and on time. If you enjoy high-volume tasks and providing behind-the-scenes support that makes a real difference, this role will offer both purpose and variety.

What’s in it for You

You will join a caring, mission-driven workplace that values teamwork and long-term impact. This is an environment where your strong organizational skills and customer service mindset directly contribute to helping individuals move forward in their employment journey.

You will gain exposure to financial processing, CRM systems, and community-service operations, all within a culture that appreciates balance and collaboration. With supportive colleagues and predictable daytime hours, this is a role where you can do meaningful work and grow your administrative skill set.

Your Responsibilities

• In this role, you will process a high volume of expenditure requests, including credit card transactions, receipts, and supporting documentation.

• You will collaborate with case managers, helping them create expenditure files, develop rationale for approvals, and submit transactions to finance.

• You will maintain accurate case notes and update the CRM system to ensure compliance and continuity of care.

• You will coordinate appointment scheduling, reference spreadsheets, and manage reminders through Telus for client outreach.

• You will provide occasional front-facing administrative support, alternating with fellow admin team members.

Skills and Qualifications

• 2+ years of administrative, financial processing, or customer service experience.

• Experience working with CRM databases and comfort with spreadsheets and digital tools.

• Strong written and verbal communication skills, with the ability to work under pressure while maintaining high accuracy.

• Proven ability to manage high-volume tasks, stay organized, and adapt quickly in a fast-paced environment.

• Bilingual in English and French is required in oral and written communication.

Why Partner with Altis

If you have never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you are a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.