Veterinary Assistant

Location: Victoria, BC

Department: Emergency 

Position: Full-time, with a rotating schedule

Compensation: $18.00 to $25.00 per hour, depending on experience. 

Victoria Animal Hospital is looking for an experienced Veterinary Assistant to join our 24-hour Emergency team! This role works closely with our ER RVTs, DVMs and board-certified specialists in a fast-paced, stimulating, world-class medical environment.

The ideal candidate will have a positive teamwork-type attitude and a personality that can deliver exceptional customer service and communication skills. A veterinary assistant certificate would be an asset, but is not a requirement.  This position requires flexibility to work on a rotating schedule; however, it also affords a great work-life balance.   

Key responsibilities:  

• Assisting Veterinarians and RVTs with various tasks and treatments

• Creating a warm and welcoming environment for our patients and pet parents

• Providing compassionate care duties, including feeding and walking patients 

• Creating a positive, low-stress atmosphere for our clients and patients  

• General housekeeping duties; cleanliness of work area, pet holding areas and common areas 

• Client care, such as reception, payments and supportive communication 

• Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments  

Key attributes:  

• Exceptional client service skills  

• Compassion and a nurturing attitude 

• Ability to remain calm in stressful situations 

• Ability to adapt to changing situations  

• Efficient in carrying out assignments independently

• Takes initiative to complete tasks throughout the day

What VCA Canada Offers        

• RRSP Employer 5 % Match Program – saving for your future just got easier!

• VCA Canada RRSP Student Loan - Ask us more!

• A caring culture of Wellness and Appreciation!

• Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

• Competitive wages and health/dental benefits!

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

• Annual uniform allowance

• Exceptional career development: there is room to grow here!

• Referral Bonus Rewards

• Opportunities to give back to your community through VCA initiatives

• Generous personal pet care discounts

• Extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

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VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.