Location: Toronto, On-site
Language: Strong written and verbal communication in English
Duration: Permanent
Background Check Requirement: Credit and criminal background check required

About the Opportunity
Our client, a well-established financial services organization, is seeking a Mortgage Administrator to join their in-office team. This role plays a key part in supporting the mortgage function by ensuring files, processes, and client interactions are handled accurately and efficiently across the full mortgage lifecycle.

You will work closely with underwriters, fulfillment teams, and internal stakeholders to keep operations running smoothly. This is an ideal opportunity for someone with residential mortgage experience who enjoys a structured, detail-driven environment and takes pride in delivering high-quality administrative support.

What’s In It for You

• A stable, team-oriented environment with strong internal collaboration

• Exposure to the full mortgage lifecycle and operational processes

• Opportunity to deepen your expertise within a growing financial services team

• A workplace that values accountability, consistency, and attention to detail

Your Responsibilities

• You’ll manage mortgage files from initiation through completion, ensuring accuracy and compliance at each stage

• You’ll support renewals, discharges, and payment processing, maintaining up-to-date records and documentation

• You’ll prepare and update mortgage data, including banking details, client information, and renewal terms

• You’ll calculate payout penalties and assist with administrative components of mortgage transactions

• You’ll follow up on property tax payments and insurance status, including client outreach when required

• You’ll respond to internal and external inquiries, providing timely and professional support

Skills and Qualifications

• 3+ years of residential mortgage experience within a deposit-taking institution

• Strong understanding of mortgage processes including renewals, discharges, and file administration

• High attention to detail with the ability to manage multiple priorities and deadlines

• Proficiency with computer systems and data entry in a fast-paced environment

• Strong written and verbal communication skills

• Ability to work independently in an in-office setting

Note from the Hiring Manager
“We’re looking for someone who is organized, reliable, and takes ownership of their work. This is a great opportunity for someone who enjoys being part of a collaborative team while managing their responsibilities independently.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.