Location: Toronto, Ontario, Canada, Hybrid (4 days on-site, 1 day remote)
Language: Advanced written and spoken English required
Background Check Requirement: Successful completion of a criminal background check required

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About the Opportunity

Our client, a leading national retail organization with a large and complex real estate footprint across Canada, is seeking a dynamic National Facilities Manager to help oversee the performance and operations of a national portfolio of retail locations. This role blends facility management, business analysis, and relationship leadership to ensure that stores operate safely, efficiently, and in alignment with broader business goals.

Working closely with cross-functional teams including operations, construction, finance, and external service providers, you will play a critical role in ensuring stores remain fully operational while helping modernize processes and strengthen long-term asset performance. This is an opportunity to contribute to a national portfolio, influence operational improvements, and help shape how facilities are managed in a large, fast-moving retail environment.

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What’s in it for You

This role offers the opportunity to manage a large and diverse national portfolio while working in a collaborative, high-energy environment where ideas and initiative are valued. You will gain exposure to enterprise-wide transformation initiatives, modern tools, and evolving operational strategies.

You will also benefit from working alongside experienced leaders who value ownership and accountability. The organization supports professional development and encourages team members to take initiative, drive improvements, and contribute to long-term operational excellence.

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Your Responsibilities

• You’ll manage a national portfolio of retail facilities, ensuring strong operational, financial, and risk performance across hundreds of locations.

• In this role, you’ll oversee vendors and service providers, ensuring maintenance programs, repairs, and service delivery meet operational standards.

• You’ll respond to store-level facility issues and coordinate solutions, acting as a central point of contact between internal teams and external partners.

• You’ll contribute to capital planning and budgeting, helping forecast needs and support efficient allocation of maintenance and capital spend.

• You’ll support strategic initiatives such as service provider RFPs, process improvements, and technology implementation.

• You’ll lead and mentor an Asset Management Coordinator, helping elevate team capabilities and improve operational workflows.

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Skills and Qualifications

• 5+ years of experience in facility management, property management, real estate operations, or a related field.

• Strong understanding of building systems including HVAC, electrical, and mechanical infrastructure.

• Experience managing vendors, service contracts, and preventative maintenance programs.

• Demonstrated ability to analyze operational data, manage budgets, and support capital planning initiatives.

• Strong communication and relationship management skills, with the ability to collaborate across multiple internal teams.

• Experience with maintenance management systems (CMMS) and asset management tools.

• Post-secondary education in business, engineering, real estate, architecture, or a related discipline.

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Note from the Hiring Manager

“We’re looking for someone who treats their portfolio like their own business. The ideal candidate takes ownership, builds strong relationships, and looks for ways to improve how things are done rather than simply maintaining the status quo.”

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Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.