Job Information
Job Title: 911 Coordinator
Job Requisition ID: 80577
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: March 23, 2026
Classification: Program Services 4 (024PSA)
Salary: $3,056.50 to $4,006.62 bi-weekly ($79,755 to $104,573 / year)
Within Public Safety and Emergency Services, and under the authority of the Emergency Management Act, the Alberta Emergency Management Agency (AEMA) leads the coordination and co-operation of all organizations involved in emergencies and disasters. This includes emergency and disaster prevention, preparedness, response, and recovery.
The Alberta 9-1-1 Program is responsible for supporting and enhancing the delivery of emergency services across Alberta through activities including:
AEMA also works to ensure vital public services, such as government services and first responders, are available during a crisis.
To learn more about Public Safety and Emergency Services, follow the link to: https://www.alberta.ca/public-safety-and-emergency-services.aspx.
Reporting to the 9-1-1 Program Manager, this position is responsible for coordinating provincial compliance with the Alberta 9-1-1 Standards through routine site audits, ongoing monitoring, and structured and ad hoc follow up with Alberta’s Public Safety Answering Points (PSAPs). The role also supports the ongoing development and revision of the Alberta 9-1-1 Standards by engaging stakeholders, gathering best practices, and facilitating structured consultations. In addition, the 9-1-1 Coordinator contributes to the administration of the Alberta 9 1 1 Grant Program, including maintaining and updating the associated guidelines to ensure they reflect current program priorities.
More broadly, the 9-1-1 Coordinator supports national 9-1-1 coordination initiatives and supports public education and outreach efforts related to 9-1-1 in Alberta. The position operates within the framework of the Government of Alberta’s legislation, policies, business plans, budgets, accountability requirements, and the Emergency 911 Act and its regulations.
Key responsibilities include:
Please click on this LINK to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Required: University education in a related field (Public Administration, Business Administration, Public Safety, Emergency Management, Commerce, Law, Planning, Economics, Political Science, or Communication), PLUS 4 years progressively responsible related experience with a focus on audits, grants, policy development, and writing; or equivalent as described below.
Equivalency: Directly related education or experience considered on the basis of 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education.
For Example:
The successful candidate MUST also have:
Assets:
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Term of Employment: Permanent Full-time position
Hours of Work: 36.25 hours per week
Location: Edmonton
Travel: Occasional travel is required during and outside normal operational hours.
Please provide a cover letter supporting your qualifications for this role. Applications without a cover letter will not be considered.
Final candidates may be required to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees:
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Dawn Bradbury at Dawn.Bradbury@gov.ab.ca.
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.