Billing / Collections Clerk
Location: Toronto, Ontario – On-site or Hybrid opportunities available
Language: English, strong written and spoken communication required. Bilingualism in French and English is considered a strong asset.
Job Status: Future Opportunity

About the Opportunity

Altis is building a talent pool of results-driven Billing and Collections Clerks for upcoming opportunities across Toronto. Our clients span financial services, professional services, healthcare, and public sector organizations seeking professionals who can confidently manage accounts receivable while maintaining strong client relationships.

As a Billing / Collections Clerk, you play a key role in protecting cash flow and supporting financial performance. This role is ideal for someone who is comfortable managing aging accounts, having proactive payment discussions, and working toward measurable recovery targets — all while maintaining professionalism and strong customer service standards.

What’s in it for You

Joining our talent pool connects you with opportunities aligned to your experience and career growth goals. Whether you prefer a structured on-site finance team or a hybrid environment, we partner with organizations that value accountability, efficiency, and strong financial controls.

You’ll gain exposure to various accounting systems and reporting tools while strengthening your negotiation skills, financial analysis capabilities, and performance-driven approach. Many of our placements offer pathways into senior accounts receivable, credit analysis, or broader accounting roles.

Your Responsibilities

• Manage a portfolio of accounts receivable and actively monitor aging reports

• Conduct outbound collection calls and email follow-ups to recover outstanding balances

• Negotiate payment arrangements and resolve disputes in a professional and solutions-focused manner

• Meet or exceed monthly collection targets, recovery goals, and KPI metrics

• Reduce days sales outstanding (DSO) and improve overall cash flow performance

• Document all collection activities accurately within accounting or CRM systems

• Escalate high-risk or delinquent accounts as required in accordance with policy

• Reconcile account discrepancies and collaborate with internal teams to resolve billing issues

• Support reporting on collection performance, aging trends, and account risk

Skills and Qualifications

• 1–3 years of experience in collections, accounts receivable, or a KPI-driven finance role

• Proven experience working toward collection targets or performance metrics

• Confident communicator with strong negotiation and conflict-resolution skills

• Proficiency in Microsoft Excel and other Microsoft Office applications

• Experience using accounting or ERP systems (e.g., SAP, Oracle, QuickBooks, or similar platforms)

• Ability to analyze aging reports and prioritize high-risk accounts

• Strong attention to detail and ability to manage competing deadlines

• Bilingualism in French and English is considered a strong asset

• An asset: experience leveraging AI tools or automation platforms to improve collection workflows and reporting

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We partner with top employers across Canada who have vetted, high-quality opportunities. When you apply with Altis, we take the time to understand your strengths, experience, and career goals — not just what’s on your resume.

If there’s a strong match, we advocate for you directly with hiring managers, provide interview preparation and coaching, and support you throughout the hiring process.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.