Location: Ontario, Canada – Hybrid (flexible remote with occasional on-site collaboration)
Language: English – strong written and spoken communication skills required
Duration: Contract- TBD
Background Check Requirement: Employment verification and standard background check required

What’s in it for You

You’ll be part of a culture that values collaboration, innovation, and customer obsession. You’ll have the opportunity to mentor and learn from cross-functional teams, gain exposure to large-scale retail operations, and influence product strategy that reaches thousands of customers daily. This is a workplace that celebrates creativity, technical excellence, and the human side of technology-driven delivery solutions.

Your Responsibilities

• You’ll lead the integration of third-party delivery partners and platforms, ensuring seamless API connections, optimal routing, and reliable service levels.

• In this role, you’ll oversee fulfillment and order orchestration, determining the best fulfillment nodes and workflows for BOPIS, same-day delivery, and other omnichannel strategies.

• You’ll shape the customer delivery experience, including tracking interfaces, notifications, failed delivery handling, and reverse logistics processes.

• You’ll collaborate with engineering, data analytics, and operations teams to optimize delivery cost, speed, and reliability.

• You’ll translate business needs into clear product requirements, roadmaps, and measurable outcomes that enhance operational efficiency and customer satisfaction.

Skills and Qualifications

• 5+ years of product management experience in eCommerce, omni-channel retail, or logistics technology.

• Proven experience with order management or fulfillment systems and delivery partner integrations.

• Strong understanding of real-time logistics, routing platforms, and high-scale consumer product environments.

• Excellent collaboration and communication skills, working with engineering, operations, and external partners.

• Analytical mindset with experience balancing cost, speed, and customer experience trade-offs.

Note from the Hiring Manager

“We’re looking for someone who thrives at the intersection of technology and customer experience, and who isn’t afraid to innovate and make delivery faster, smarter, and more reliable for our customers.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.