Job Title: Program Manager, Claims
Location: Toronto, Ontario (Hybrid, 3 days on-site downtown, 2 days remote)
Job Type: Contract, Full-Time (12 months)
Language: English required for written and verbal communication; French or Indigenous languages considered an asset
Compensation: $93–$110/hour

About the Opportunity

This is a unique opportunity to step into a high-impact Program Manager role supporting a large-scale, community-focused claims initiative within a professional services environment. You’ll help oversee complex program workstreams tied to a high-profile class action settlement, ensuring alignment, accountability, and progress across multiple stakeholders.

In this role, you’ll collaborate closely with senior leaders, project managers, and cross-functional teams while contributing to work that has real social impact. A people-first mindset is essential, as the program supports individuals who may be navigating barriers related to trauma, mental health, or socioeconomic challenges.

What’s in it for You

You’ll be part of a mission-driven engagement where your work directly supports fairness, access, and accountability. This environment values collaboration, empathy, and structure, offering exposure to senior decision-makers and the opportunity to work on a program with meaningful community outcomes.

Your Responsibilities

• You’ll coordinate and oversee multiple program workstreams, ensuring alignment with overarching objectives and timelines

• In this role, you’ll communicate regularly with senior stakeholders, project managers, and external partners

• You’ll monitor program progress, identify risks, and work with teams to implement mitigation strategies

• You’ll develop clear reporting and data visualizations to support transparency and informed decision-making

• You’ll track issues, manage competing stakeholder priorities, and support overall program governance

Skills and Qualifications

• 5+ years of project or program management experience within complex environments

• Strong ability to synthesize data and develop clear, executive-level reporting

• Experience working with cross-functional or technical teams, DevOps exposure is an asset

• Proficiency with Microsoft Office, Salesforce knowledge is an asset

• Highly organized, detail-oriented, and comfortable working under pressure

Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

Thank you for your interest. Learn more about what it’s like to work with Altis:
altisrecruitment.com/working-with-altis

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.