Western Veterinary Specialist and Emergency Centre is offering an excellent full-time, permanent career opportunity for an experienced Specialty Services Manager. Reporting directly to the General Manager, this role will also collaborate closely with the Medical Director, other hospital managers, and team leads. The successful candidate will support the General Manager in delivering clear communication, implementing corporate initiatives, and providing guidance to team members, ensuring operational efficiency and service excellence within a well-established hospital.
Key Responsibilities
Support the General Manager in all aspects of operations; people, recruitment, finance, capital expenditures, inventory and special projects
Oversee the department to ensure efficient workflow, high standards of patient care and excellent client service
Prepare for and lead change management initiatives, driving positive change while thoughtfully balancing people, operational, and financial impacts
Lead, coach and support your team on scheduling, training and performance management
Monitor labour utilization, productivity and scheduling to ensure appropriate staffing levels and cost control
Manage department budgets, track expenses and support financial performance
Qualifications
Experience: A minimum of 3 years of experience successfully managing and leading multidisciplinary teams, ideally in a medical or hospital environment
Financials: experience managing budgets, monitoring expenses, and optimizing resource utilization
Adaptability: Ability to operate effectively in a fast-paced, evolving environment and manage competing priorities
Leadership: Experience leading multiple teams in an operational setting with strong communication and coaching skills
Team Development: Ability to mentor, motivate, and retain high-performing staff
Communication: Exceptional ability to adapt communication style to diverse audiences
What We Can Offer You!
Competitive wages and benefits!
Exceptional career development: there is room to grow here!
RRSP Employer 5 % Match Program – saving for your future just got easier!
VCA Canada Student Loan RRSP Program – Ask us more!
Employee Assistance Program to support your health and wellbeing
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.