Project Executive, IT Service Management

Location: Remote, with on site meetings possible in Ottawa
Language: English 
Duration: Contract, 3 months to March 31, 2026
Security Clearance Requirement: Secret level clearance required

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About the Opportunity

This is a senior-level opportunity to lead high-impact IT service management initiatives within a large public sector environment. As a Project Executive, you will guide a critical options analysis on an enterprise BMC ITSM platform, helping shape decisions that influence service delivery at a national scale.

You will work closely with executive stakeholders, technical leaders, and cross-functional teams to translate complex requirements into actionable recommendations. Your leadership will support informed decision-making, strengthen operational maturity, and contribute to the modernization of services that matter to Canadians.

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What’s in it for You

You will step into a trusted advisory role where your expertise is valued and your voice carries weight. This environment encourages collaboration, thoughtful analysis, and balanced leadership.

You will gain exposure to enterprise-scale initiatives, engage with senior decision-makers, and contribute to meaningful transformation within the public sector. It is a role that blends strategic influence with tangible outcomes.

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Your Responsibilities

• You’ll lead an end-to-end options analysis for an enterprise BMC ITSM platform, aligning business needs with technical possibilities.

• In this role, you’ll engage executive and senior stakeholders to gather requirements, validate assumptions, and guide decision-making.

• You’ll oversee project governance, reporting, and risk management to ensure clarity, accountability, and momentum.

• You’ll provide executive-level advice and recommendations supported by clear analysis and evidence.

• You’ll coordinate with internal teams and external vendors to assess solutions, impacts, and implementation considerations.

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Skills and Qualifications

• 10+ years of experience leading large, complex IT or digital transformation projects.
• Demonstrated experience in IT service management environments, ideally with ITSM platforms.
• Proven ability to operate at the executive level, advising senior leaders or boards.
• Strong background in public sector project delivery and governance.
• Excellent analytical, communication, and stakeholder engagement skills.
• Secret level clearance required
  
  

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.