Microsoft 365 Technical Support Specialist

Header Details
Location: Toronto, ON, Hybrid, on-site as needed with work from home flexibility
Language: Advanced English communication skills required, both written and spoken
Duration: 6-month contract, starting ASAP
Background Check Requirement: Successful completion of a standard background check is required

 

About the Opportunity
This is an exciting opportunity to join a large, complex organization in the public healthcare sector that plays a critical role in supporting frontline teams and patient-focused services. In this contract role, you will bring your Microsoft 365 technical expertise to an environment where reliability, security, and collaboration truly matter.

You will work closely with IT peers, clinical and non-clinical end users, and business stakeholders to ensure modern workplace tools are configured, supported, and continuously improved. Your work will directly enable teams to stay connected, productive, and secure, supporting essential services that have a meaningful impact every day.

 

What’s In It for You
You will be part of a collaborative, mission-driven technology team that values knowledge sharing and practical problem solving. This role offers exposure to enterprise-scale Microsoft 365 environments, hands-on technical ownership, and the opportunity to support users across diverse business functions. It is a great chance to deepen your expertise while contributing to work that supports community well-being.

 

Your Responsibilities

• In this role, you’ll provide expert technical and configuration support across Microsoft 365 services, with a strong focus on back-end administration.
• You’ll configure, manage, and support Exchange Online, ensuring stable and secure email services.
• You’ll administer Microsoft Intune, including configuration and support for iOS and Android devices.
• You’ll support identity and access management through Entra, maintaining secure and efficient user access.
• You’ll assist with PowerApps and Power BI, supporting both configuration and end-user needs.
• You’ll troubleshoot and resolve end-user issues, translating technical concepts into clear, practical guidance.

 

Skills and Qualifications

• 3+ years of hands-on experience providing expert-level Microsoft 365 technical and configuration support.
• Advanced experience with Exchange Online, Intune, Entra, and PowerApps.
• Proven experience configuring Intune for iOS and Android environments.
• Strong troubleshooting skills and a service-oriented mindset.
• Ability to communicate clearly with both technical and non-technical stakeholders.

 

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.