Location: Toronto, ON, On-site, Monday to Friday, 7:30 a.m. to 3:30 p.m.
Language: Strong written and verbal communication skills in English
Duration: 2-month contract, with the possibility of extension/reduced hours after the initial period
Background Check Requirement: Not required

About the Opportunity

Our public sector healthcare client is seeking a Medical Administrator to provide essential support during a period of increased referrals. In this role, you will join a team to helping ensure that patients receive timely, compassionate, and well-coordinated service.

Working closely with clinical staff, you will support both front-desk operations and referral management. Your work will help reduce a current backlog, improve patient flow, and contribute to a positive experience for individuals receiving care during an important time in their lives.

What’s In It for You

You will join a collaborative environment that values empathy, teamwork, and service to patients. This role offers meaningful hands-on experience in a clinical setting while also providing the opportunity to learn from experienced healthcare professionals. If you enjoy fast-paced, people-focused work, this is a chance to expand your skills and make an immediate impact.

Your Responsibilities

• You will greet and register patients as they arrive for daily treatments.

• In this role, you’ll manage the check-in and check-out process to support smooth patient flow.

• You will handle incoming referrals and assist in clearing the existing backlog.

• You’ll respond to emails, manage phone inquiries, and forward calls to the appropriate team members.

• You will schedule consultations, coordinate appointments, and provide patients with required forms.

• You’ll support clinicians by informing them of cancellations and scanning treatment records promptly.

Skills and Qualifications

• Previous experience in a medical administrative or clinic coordinator role.

• Experience working directly with patient populations, with an empathetic and client-centered approach.

• Strong communication and organizational skills, with the ability to multitask in a busy environment.

• Ability to learn new systems quickly. Experience with EMR systems is a must.

• Comfortable working fully on site and available to start as soon as possible, with some training provided.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.