Location: Woodbridge, ON, On-site, Monday to Friday, 9:00 a.m. to 5:00 p.m.
Language: Fluent English required, written and spoken
Duration: 6-month contract, ending late June 2026, possibility of extension
Background Check Requirement: Criminal record check and employment references required

About the Opportunity

Our client, an organization in the medical devices sector, is seeking a reliable and detail-oriented Customer Service Representative to join their on-site team. This role supports both administrative work and warehouse operations, helping ensure the safe and accurate distribution of products that directly impact patient well-being.

Working closely with a supportive manager and a tight-knit team, you’ll become an important part of day-to-day operations. You’ll gain exposure to both data-driven tasks and hands-on warehouse duties. This is an excellent opportunity to step into a role where your accuracy, initiative, and positive personality truly matter.

What’s In It for You

You’ll join a welcoming environment where teamwork and precision are valued. This role offers a balanced mix of office and warehouse responsibilities, giving you the chance to develop new skills while contributing to meaningful work in the medical field. The organization offers free on-site parking and a culture built on collaboration, respect, and reliability.

Your Responsibilities

• You’ll prepare labels and shipping documentation, while ensuring the accuracy of all orders.

• You’ll enter data for patient cards with exceptional attention to small numerical details to support device tracking and patient safety.

• In this role, you’ll support inventory management by assisting with picking, packing, receiving, and maintaining organized stock.

• You’ll partner with the team to ensure serial numbers and device information are recorded correctly.

• You’ll contribute to warehouse operations, including light lifting of up to 15 kg.

Skills and Qualifications

• Strong attention to detail, especially with numerical data and serial numbers.

• Comfort working in both office and warehouse environments.

• Experience in customer service or administrative support, ideally with inventory exposure.

• Proficiency in MS Office and confidence learning internal systems.

• Strong communication skills and a positive, reliable work ethic.

• Ability to lift up to 15 kg and work fully on-site in Woodbridge.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

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We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.