Location: Ottawa, Ontario, On-site (full-time across multiple locations)
Language: Strong written and spoken English required, French an asset
Background Check Requirement: Successful candidates must complete a background check

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About the Opportunity

We are partnering with a large, mission-driven non-profit organization that supports youth through housing, mental health programs, and community services. As the Manager of Property Services, you will lead the stewardship of 22 locations across Ottawa, taking primary responsibility for nine owned buildings that include long-term housing units and two shelters. This is a newly created role with meaningful impact, where your work directly contributes to safe, stable, and supportive environments for vulnerable youth.

You will join a collaborative team of five dedicated property professionals and work closely with internal program teams to centralize processes, modernize systems, and build an efficient property management function from the ground up. This is a chance to shape the future of property operations, implement new tools, and bring consistency to how buildings are maintained and cared for across the organization.

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What’s in it for You

You’ll contribute to a purpose-driven culture that prioritizes community impact, collaboration, and continuous improvement. You’ll work in an environment that values balance and flexibility, including adaptable core hours and the potential for hybrid work once established.

You’ll also enjoy a comprehensive total rewards package including a defined benefit pension plan fully paid by the employer, generous vacation entitlements that grow with tenure, extensive paid sick time, mileage reimbursement, and opportunities to lead meaningful organizational change.

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Your Responsibilities

• In this role, you’ll lead the full property management function for owned buildings, overseeing maintenance planning, inspections, repairs, and facility operations.

• You’ll centralize property data and processes by selecting and implementing a new property management software system.

• You’ll manage relationships with contractors and vendors, ensuring service quality, cost effectiveness, and alignment with procurement guidelines.

• You’ll develop and manage facility budgets, monitor spending, and prepare monthly reports on performance and priorities.

• You’ll guide and coach a team of five, supporting training, scheduling, performance expectations, and safe work practices.

• You’ll conduct regular building visits, support tenant relations within long-term housing units, and oversee move-ins and move-outs.

• You’ll ensure compliance with safety standards, building codes, emergency procedures, and Occupational Health and Safety regulations.

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Skills and Qualifications

• 6+ years of experience in property management, facility operations, or building maintenance leadership.

• Strong project management skills, particularly in implementing systems, improving processes, or leading operational change.

• Experience managing or coordinating the work of maintenance staff, contractors, or service providers.

• Knowledge of procurement practices, contract management, and vendor oversight.

• Ability to exercise sound judgment with tact, diplomacy, and a commitment to customer service.

• Excellent organization, communication, and time management skills with the ability to work independently.

• Valid driver’s license and access to a vehicle required.

• Experience in non-profit or social housing settings is an asset.

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Note from the Hiring Manager

“We’re excited to welcome someone who can bring structure, consistency, and leadership to our property operations. This is a meaningful role where your ideas will shape how we support our youth housing programs. If you enjoy building systems, working with a collaborative team, and making a real community impact, we’d love to meet you.”

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Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.