About the Opportunity

Our client, a respected lending institution, is seeking a highly organized Mortgage Administrator to join their downtown Toronto team. This role is essential to supporting smooth mortgage operations and ensuring files move accurately through each stage, from underwriting to renewal to final reporting. You will join a collaborative group that values precision, professionalism and a client-focused approach.

In this role, you will work closely with underwriters, branch leadership and internal partners who rely on your attention to detail and mastery of mortgage administration. Your work will directly contribute to the successful management of residential mortgage files and help maintain a strong reputation for service excellence.

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What’s in it for You

You will join a workplace that values teamwork, clear communication and continuous improvement. This opportunity offers meaningful exposure to underwriting workflows and default management functions. You will also be part of a team that prioritizes respect, positivity and strong operational habits.

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Your Responsibilities

• You will prepare mortgage commitments based on Senior Underwriter approval, ensuring accuracy and completeness.

• You will manage mortgage files across all stages, including insurance administration, document tracking, reporting and various statement preparations.

• You will lead the administration and follow-up of mortgage renewals, ensuring timely coordination with branch leadership.

• You will act as the first point of contact for mortgage client inquiries, administering and resolving issues with professionalism.

• You will contribute to weekly team meetings and support the ongoing growth of the branch.

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Skills and Qualifications

• 3 to 5 years of experience in mortgage administration or residential mortgage processing.

• Strong understanding of mortgage documentation, file lifecycles and regulatory requirements.

• Proven organizational skills, including the ability to manage multiple deadlines.

• Excellent communication and client service capabilities.

• A positive, collaborative approach and the ability to work effectively within a team.

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Note from the Hiring Manager

“We are looking for someone who takes pride in accurate file management, communicates clearly and wants to be part of a supportive team that values professionalism and reliability.”

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Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

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Thank you for your interest.
Learn more about what it’s like to work with Altis: altisrecruitment.com/working-with-altis

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.