We are seeking a compassionate and reliable Community Support Worker to assist with food bank operations, supporting families and individuals in need. This position involves both administrative and hands-on work, including data entry, inventory control, and direct community engagement. You’ll work as part of a small team, helping ensure that essential food and clothing items are distributed efficiently and respectfully to vulnerable populations.

Location: Downtown, Ottawa
Type: Contract (until November 28, with possibility of extension)
Schedule: Monday to Friday, 8:00 a.m. – 4:30 p.m. (On-site)

Key Responsibilities:

• Assist with the distribution of food and clothing items to clients.
• Perform inventory management and quality control for donations, including organizing shelves, storage, and industrial fridges/freezers.
• Move and lift boxes (up to 30–40 lbs) and handle carts, bins, and trays with wheels.
• Perform data entry and record keeping to track donations and client information.
• Verify client information and provide excellent customer service support.
• Maintain a clean, organized, and safe workspace.
• Support food serving activities on-site (Monday, Wednesday, Friday from 9:00 a.m. to 4:00 p.m.).
• Collaborate with the team to ensure smooth operations and a positive environment for clients and volunteers.

Qualifications:

• 2+ years of experience in community support, nonprofit, or social services.
• Strong administrative and data entry skills.
• Bilingual (English/French) preferred.
• Able to lift up to 40 lbs and stand for extended periods.
• Comfortable working in a fast-paced environment and adapting to changing needs.
• Compassionate, patient, and able to interact respectfully with vulnerable populations.
• Must provide a criminal background check.

Additional Information:

• Training will be provided.
• No parking on site.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.