Location: Toronto, ON, Hybrid with 3 days on-site per week
Language: Advanced written and verbal English communication required
Background Check Requirement: Reference check required

About the Opportunity
Altis Recruitment is partnering with a globally recognized eCommerce organization in the consumer retail space to hire a Key Account Manager for their Canadian business unit. With a strong international footprint and continued expansion plans, this organization blends entrepreneurial energy with the scale and stability of a publicly traded company.

In this role, you will serve as the primary relationship owner for major omni channel retail accounts, collaborating closely with buyers, category managers, and internal cross functional teams. Your work will directly influence revenue growth, market share, and customer experience across Canada, making a visible impact on both strategy and execution.

What’s In It for You
You will join a high performing, growth minded team that values ownership, curiosity, and collaboration. This is a workplace that empowers entrepreneurial thinking while offering the mentorship and exposure needed to grow into senior leadership roles such as Sales Director or Head of eCommerce.

In addition to a competitive base salary, you will be eligible for short term and long term bonus incentives, comprehensive health and dental benefits, and the opportunity to contribute to a brand with strong consumer loyalty and global reach.

Your Responsibilities
• You’ll build and strengthen relationships with key retail buyers, becoming a trusted partner and driving account specific growth strategies.
• In this role, you’ll negotiate annual terms, manage customer P and L performance, and identify opportunities to improve profitability and market share.
• You’ll analyze sales, forecasting, inventory, and sell through data, translating insights into actionable plans.
• You’ll collaborate with internal teams to execute high impact promotional initiatives and ensure brand consistency across eCommerce platforms.
• You’ll provide regular reporting, mentor new team members, and contribute to long term commercial planning.

Skills and Qualifications
• 5+ years of progressive account management experience, including managing Amazon or major marketplace platforms
• Strong understanding of eCommerce and omni channel retail models
• Proven experience negotiating terms and managing customer P and L
• Advanced Excel skills, including Pivot Tables and VLOOKUP, Power BI is an asset
• Strong analytical mindset with the ability to interpret data and uncover growth opportunities
• Bachelor’s degree in eCommerce, Marketing, or a related field
• Highly organized, proactive, and comfortable working in a fast paced environment

Note from the Hiring Manager
“We’re looking for someone who takes true ownership of their accounts, someone who enjoys digging into the data but also knows how to build strong, lasting partnerships. If you’re motivated by growth and love seeing the direct impact of your work, you’ll thrive here.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.