Roles and Responsibilities
The Department of Education, Culture and Employment (ECE) is undertaking a major modernization of its Early Learning and Child Care (ELCC) program administration to improve efficiency, data quality, service delivery, and regulatory compliance. The Business Analyst will play a lead role in this initiative, supporting the implementation of a centralized IT solution based on the Granicus AMANDA platform.

Responsibilities include:

• Planning and Analysis
• Create detailed business analysis and stakeholder engagement plans.
• Conduct strategic analysis of ELCC program areas using government provided documentation.
• Work with ELCC staff to design future-state processes that are more effective and efficient, including digitized and online services.
• Requirements Gathering
  1. Home- and Centre-Based Facilities Program.
  2. Funding Mechanism Program.
  3. Licensing Program.
  4. Certification Qualification Program.
  5. Infrastructure Funding Program.
  6. Inclusion and Participation Program.
  7. Canada-NWT Early Learning and Child Care Reporting Program.
• Gather detailed functional and non-functional requirements in iterative cycles across seven identified program areas:
• Document requirements down to the activity and field level to support procurement documentation.
• Procurement Support and Benefits Realization
• Support procurement planning by documenting program needs and benefits realization statements.
• Ensure requirements are structured for inclusion in RFP documentation for the AMANDA vendor.
• Solution Design and Vendor Collaboration
• Represent program area needs in design discussions with the AMANDA vendor.
• Assess proposed design options to ensure maximum benefit for available resources.
• Quality Assurance and Testing
• Review vendor deliverables and confirm alignment with business requirements.
• Provide written assessments and feedback to guide design corrections.
• Develop, organize, and execute test scripts for both technical testing and user acceptance testing (UAT).
• Document results in UAT reports, identifying pass/fail outcomes, defects, and required fixes.
• Collaboration and Reporting
• Work closely with government representatives, project sponsors, technical staff, and subject matter experts.
• Participate in weekly review meetings and provide regular documentation for quality monitoring.

Note: Travel is not required. Work will be completed remotely with access to government systems and documentation provided.

Qualifications and Skills

• Significant experience as a Business Analyst in government or regulated environments, ideally with licensing and grants programs.
• Demonstrated expertise in:
• Process improvement and future-state design.
• Requirements gathering at the atomic activity and field level.
• RFP documentation preparation.
• Test script development and execution for UAT.
• Experience with AMANDA icensing/case management solutions is mandatory. 
• Strong written and verbal communication skills, with the ability to present complex findings clearly.
• Evidence of organizational, time management, and leadership abilities.
• Familiarity with privacy, accessibility, and security standards in government IT systems.

Education

• Certification in Business Analysis (e.g., CBAP, CCBA) is required. 
• Diploma or degree in Computer Science, Information Technology, Business Administration, or a related field.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.