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Senior Manager, Fraud Prevention (Fraud Program Management)

Scotiabank

Toronto, ON

Senior Manager, Fraud Prevention (Fraud Program Management)

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 236604

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Leads and oversees Fraud Prevention program within the Canadian Fraud Program Management team ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

 

Is this role right for you? In this role you will:

  • Provide support to the Director in the planning, managing and execution of the Fraud Prevention Portfolio (Business Lines initiatives)
  • Identifying fraud prevention opportunities in conjunction with Fraud partners and Business Lines
  • Assessing opportunities and documenting them
  • Maintaining up to date the Fraud Prevention Portfolio
  • Acting as a liaison with Business Partners teams; sharing fraud prevention insights with them and leading the Fraud Monthly Business Reviews
  • Initiates and participates in the development of strategies and recommendations, including related process maps, business benefits and costs, implementation and training strategies and plans
  • Oversee the execution of special projects across the Fraud Management Office
  • Manage personal development to ensure knowledge and skills related to Fraud Management are continually enhanced
  • Establish and maintain strong and trustworthy partnering relationships with internal clients and stakeholders

 

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

  • University degree with minimum 5 years related experience
  • Solid understanding of Strategy (formulation and execution), Customer experience and Fraud Management
  • Understanding of business aspects of Fraud Management and interrelated business line partner
  • Highly organized and able to handle a large number of concurrent high priority activities and requests
  • Strong negotiating and influencing skills to engage and influence stakeholders collaboratively at all levels of the organization
  • Proficiency in project management, organizational, analytical and creative problem-solving skills and techniques, with a systematic approach to setting priorities and dealing with changing deadlines
  • Experience leading multiple projects in a fast-paced environment
  • Strong written and oral communications design and delivery capabilities
  • Strong research capabilities to obtain background information and insight for projects that cover wide variety of operational processes which the incumbent may or may not be thoroughly familiar

 

What’s in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • Lead strategic projects with a significant impact on business line growth.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
  • An organization committed to making a difference in our communities – for you and our customers.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank can continue to operate to deliver key business services.

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.