Leasing Agent – Downtown Ottawa

Location: Ottawa, ON (Downtown Core)
Employment Type: Full-time, permanent
Schedule: 40 hours per week (Monday–Saturday)

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About the Role

We are seeking a motivated and customer-focused Leasing Agent to join our clients team in Ottawa’s downtown core. In this role, you will oversee all aspects of the leasing process, from first inquiry through to move-in, while providing ongoing support to tenants. If you have experience in leasing or residential rentals and a passion for delivering excellent service, we’d love to hear from you.

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Key Responsibilities

• Respond to tenant inquiries via phone, email, and in person

• Schedule and conduct property tours for prospective tenants

• Lease apartments and ensure accurate completion of agreements

• Inspect units to ensure readiness and marketability

• Prepare, review, and maintain lease documentation

• Create and follow up on work orders for payments, renewals, and repairs

• Maintain daily activity reports for the Property Manager

• Manage tenant parking assignments

• Provide professional and courteous customer service throughout the tenant lifecycle

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Qualifications

• 2–3 years of experience in leasing or rental roles (apartment rental industry preferred)

• Strong administrative skills with high attention to detail

• Excellent organizational, analytical, and problem-solving abilities

• Professional communication skills (written and verbal)

• Self-motivated and able to manage tasks independently

• Experience with property management systems (Hopem, Building Stack, RentSync) is an asset

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.