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Senior Quality Assurance Analyst

Scotiabank

Scarborough, ON

Senior Quality Assurance Analyst

Scotiabank

Scarborough, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 233211

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Purpose

 

The Quality Assurance Functional Associate is responsible for coordinating and executing the testing for multiple projects or releases while being deployed on Agile or Waterfall software development teams.

 

An active collaborator on the project team, the incumbent is responsible for following quality assurance and testing practices and is expected to provide test designing, test execution, defect tracking and QA progress monitoring services.

 

The role breakdown will be: 20% Analysis and Design of Test Strategy, 30% Test Execution and coordination (Automated (selenium tool) and Manual), 50% Ability to handle and solve reported issues for other team members (external to QAT).

 

Accountabilities

 

  1. Supervise and co-ordinate testing for projects/releases:
    • Assess UAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes
    • Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures
    • Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing, coordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. Support with hands on creation of test data, execution of test cases as needed, Document test results and conduct defect triage meeting with multiple stakeholders
    • Execute Test Automation Scripts, analyze the test logs and validate the test results. Should be able to make simple changes to the automated test cases.
    • Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required
    • Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production.

 

  1. Transfer application and process expertise to more junior analysts within UAT; provide hands on training on systems, hardware, environment, product, standards, and methodology to test team members; coach, motivate and provide feedback on department and project objectives, conflict resolution, and team building to assigned staff

 

  1. Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews
  2. If/when deployed on agile teams, work as a cross- functional QA team member working within sprints. Work with other scrum team members to come up with validation scenarios, create test cases, execute test cases, resolve bugs, assist test automation engineer with test design, execute automated test cases and analyze test results
  3. Maintain a thorough and current understanding of a broad range of assigned banking applications, UAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment
  4. Forecast workday estimates based upon project documentation; monitor resource demands and escalate resource shortfalls or conflicts as required
  1. Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to UAT processes in an effort to continually improve overall department efficiency and effectiveness

 

  1. Other accountabilities:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high performance environment and contributes to an inclusive work environment.

 

Education and Experience

  • 2+ years of software testing experience, preferably on banking/financial applications
  • Ability to supervise business applications testing with Web interfaces, GUI, and green screen emulation in the following environment platforms: Host 4700/3270, IMS, AS/400, Client/Server, Windows
  • Strong knowledge of SDLC – Waterfall and Agile. Experience working in waterfall and agile teams in a QA function
  • Extensive understanding of code management, server and applications layering, environment
    configuration and databases
  • Basic Coding experience on at least one scripting/programming language. Clear coding basics and  
    ability to work with databases. Knowledge on SQL and ability to write simple to medium complexity Queries
  • Initiate and perform software fault source diagnosis
  • Strong working knowledge of PCs and department-related software
  • Ability to use automated drivers for project testing; able to appropriately assess their value to a particular release and employ them accordingly
  • Well-developed leadership ability
  • Strong interpersonal skills
  • Superior analytical skills
  • High attitude to handle reported issues and provide solutions
  • Experience in Selenium toll to run automated test cases. 1+ years’ experience.
  • Detail-oriented approach to project testing

 

What’s In It for You

  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We foster an environment of innovation and continuous learning. We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide employees with an environment that is safe, inclusive, and reflective of all communities by promoting fair and equitable treatment and prioritizing unconscious bias and anti-racism training.
  • We care about our people, allowing them to design how they work to deliver amazing results.
  • We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
  • When in person collaboration is required, you can take advantage of our new state of the art ecosystems with a design focus on enabling collaboration through both environment and technology.

 

Location(s):  Canada : Ontario : Scarborough 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.