About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.

About our Audit team: Join Manulife's dynamic Audit Team and play a key role in strengthening governance and risk management. As part of our global team, you'll collaborate across North America and Asia in diverse areas such as Human Resources, Third Party Risk Management, and Marketing. Additionally, you'll have the opportunity to conduct audits of our North American Insurance and Wealth and Asset Management businesses. At Manulife John Hancock, we are committed to fostering an inclusive environment —empowering our teams to thrive and deliver meaningful impact. Be a part of a team that makes a difference and helps shape the future at Manulife.

Learning Opportunities: As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, Power BI and other business analytics to drive impactful audit outcomes. Our projects provide hands on learning with exposure to data analytics alongside subject matter experts and leaders. You will develop your communication and execution skills with support for continued learning and professional designations. These experiences will enhance both your technical and soft skills, preparing you for advancement and new roles within the company. Join a team committed to your expertise, growth, and development!   

The Associate Manager will conduct assurance and consulting activities to improve customer value and Company operations, with audit accountability for Manulife Bank.

This is a Hybrid opportunity in our Waterloo or Toronto office where you will come into the office Tues, Wed, Thurs and can work from home on Mon and Fri.

Position Responsibilities:

• Accountable for completing assigned audit work of all types and the delivery of high quality, professional, efficient, valuable and risk-based audit services.

• Complete audit assignments in accordance with department methodology and Institute of Internal Audit (IIA) standards.

• Lead operation and financial controls testing (Sarbanes-Oxley).

• Leads assignments within time budgets and target dates, reporting any timing problems or budget over-runs to the audit manager.

• Communicates/conducts interviews with management regarding the risks being led by business unit; and assists in developing control objectives, “what could go wrong” statements and audit programs to evaluate these risks.

• Complete controls documentation to reduce risks, writes and implements audit procedures to test the design and operational efficiency of these controls.

• Assists in communicating audit findings and recommendations to business unit management; resolve issues and reach agreement on appropriate solutions to mitigate the risk/impact.

• Assists in preparing audit reports, including executive summary and rating of adequacy of control environments, making practical and valuable recommendations to improve controls and the efficiency & effectiveness of operations; audits reports are to be clear, concise and well-organized, and issued within departmental service standards.

• Follows up on open audit issues until resolved, as assigned.

• Provides on the job training and feedback to staff auditors assisting on assignments and contributing to their development.

• Assist business group by providing risk management consulting support, education and training.

• Complete assigned work required to support External Auditors.

Required Qualifications:

• 3 to 5 years of internal audit, risk management, operations or equivalent business or advisory/consulting experience.

• Experience in Banking industry or should have handled Banking clients.

• Relationship building skills including a demonstrated ability to deal effectively with staff at all levels to Assistant Vice President.

• Sound business judgment in assessing significance of issues and developing beneficial recommendations.

• Understanding of business processes and their risk implications, analyze situations, reach appropriate conclusions, and make valuable and practical recommendations.

• Knowledge of audit methodologies, project management and system development methodologies, control frameworks and risk management practices, and regulatory requirements.

• Ability to communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.

• Understanding of Agile Audit and should have ability to balance multiple priorities and projects.

Preferred Qualifications:

• Recognized accounting (CA, CMA, CGA, CPA) or auditing (CIA, CISA) professional designation.

• Good analytical skills and understanding of Power BI.

​When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région de référence du salaire

Modalités de travail

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.