Our Federal Government Client is seeking an experienced content designer to join a multidisciplinary team working on digital products and services. The successful candidate will be responsible for creating and structuring content to ensure it is clear, engaging, inclusive, and user-focused.

You will collaborate closely with designers, researchers, developers, and stakeholders to shape content strategies that align with both user needs and business objectives. Your work will help ensure consistency, coherence, and accessibility across all platforms and channels.

Roles and Responsibilities

• Develop tone and voice guidelines tailored to specific products or services

• Create content strategies and templates for various content types

• Design and prototype content formats and layout options

• Produce content analysis reports and actionable recommendations

• Define information architecture requirements, including site structure and navigation

• Develop taxonomies and controlled vocabularies for digital products or systems

• Write content for digital products and services, including micro-copy

• Create newsletters and other communication materials to support service or product objectives

Qualifications and Skills

• Identifying content requirements based on user and business needs

• Organizing and labeling content, creating site maps, and designing navigation systems using information architecture best practices

• Creating diagrams to illustrate content hierarchy

• Developing taxonomies or controlled vocabularies to ensure consistency in information structure