Requisition ID: 231074

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Defines and executes the strategy for achieving the Bank’s Resilience goals using Monitoring tools in the portfolio. Contributes to the overall success of the GTEP Performance Capacity Management & GTEP SRO   in Canada  and globally, ensuring specific individual and team goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted in accordance with governing regulations, internal policies and procedures.

The Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage.  The team leverages industry’s best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management.
The GTEP SRE team is part the GTEP Infrastructure & Operations and works with the Global SRO to ensure consistent Resilience practices across the GTEP portfolio including Incident, Problem and Change Management, Operational Readiness and Playbook compliance.
  
The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents.

Reporting to Director, SRE, SRO & Monitoring Tools team, the Resiliency and Monitoring Director will be a champion of Resilience initiatives through the use of Monitoring tools in the portfolio. The incumbent will be a subject matter expert in Resilience Standards/ Policies and multiple Tools like Dynatrace & Splunk.
The individual should be able to lead a team of Solution Architects and Engineers and be able to drive complex initiatives right from Concept to Deliver. 

Is this role right for you?
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Accountable for creating and maintaining SLOs data and reports for multiple areas. 
• Accountable for facilitating use of technology and tools to enable automation of SLOs   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? 
• Background in Technology with a focus on Resilience
• > 15  years experience in the industry , preferably Financial technology space
• Expert with Technology Service Management and Operations including Stability data collection and maintenance
• Expert with PCM Tools like Dynatrace, Splunk etc

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.