Requisition ID: 227675

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

The Translator-Reviser, contributes to the overall success of the Tangerine Marketing Department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Delivers translation (English to French) and transcreation needs for Marketing and other Tangerine departments in a timely and Client-focused manner.
• Is a subject matter expert on the Quebec market and the French language providing creative and strategic francophone insights to reflect the Tangerine brand voice and maximize impact while ensuring French messaging is conveyed appropriately
• Ensures French content is compelling and effective for digital assets across multiple channels, communicating in a way that meets the needs of internal stakeholders and reflects the French Canadian Tangerine voice
• Adheres to established Service Level Agreements for the Translation Team.
• Ensures quality assurance of all translated materials provided by internal French Team and external translators, reviews and revises translations checking for accuracy, consistency and clarity of content, in accordance to internal guidelines (e.g. Brand voice) external guidelines (e.g. FCAC), and Tangerine French terminology repository.
• Gives appropriate and constructive feedback to colleagues to foster peer learning
• Juggles multiple projects and priorities in a fast-paced environment
• Maintains and uses translation memories, terminology bases and style guides
• Researches relevant terminology and various other aspects which will lead to superior-quality translations
• Liaises with clients to discuss any unclear points and escalates issues to the manager if needed
• Conducts all French User Acceptance Testing (UAT) for assets prior to publishing
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University degree (French-language academic background and/or translation degree preferable)
• A minimum of 7 years’ experience in English-to-French translation, preferably in the financial or banking sector, as well as proven experience in revision and editing
• Complete fluency in (both written and oral) and excellent cultural knowledge of the source and target languages (Canadian English/ Canadian and Québec French)
• Marketing and creative writing experience are definite assets, as are persuasive, analytical and artistic writing talents
• Experience with computer-assisted translation and project management software
• Superior attention to detail, strong terminology research capabilities and excellent communication skills
• Highly collaborative, with strong independent work traits

What's in it for you?

•    You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
•    You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
•    You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
•    You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
•    You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

Location(s):  Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.