What you will be doing…

NSCC is committed to ensuring that students have access to consistent, quality services that support their adjustment to community and a warm welcome provided by knowledgeable and skilled campus teams. With a fluctuating number of international students attending NSCC, as well as students moving from other provinces or other parts of Nova Scotia to attend the College, there is a growing demand for more robust off-campus housing and transition supports and services that aid students in getting to, and transitioning into, these new communities.

Reporting to the Manager, Housing and Student Life, as a Coordinator, Housing and Transition Supports, you will be responsible for:

• Researching, developing, and implementing comprehensive off-campus housing supports, tools, resources and services province-wide, and in collaboration with campus partners.
• Through the development of connections with community property owners, housing developers and other local/provincial accommodation resources, and in consideration of campus/community-based housing best practices, developing services and supports that assist students in finding and securing short-term accommodations and longer-term housing.
• Supporting the administration of the NSCC Emergency Housing Program and working collaboratively with campus and community supports in the operationalizing of the program.
• Researching, developing and implementing community transition services, supports and activities, either in-person and virtual, as required to create a positive and welcoming student experience for international students, domestic students, and other communities of students attending the College.
• Providing in-person/virtual housing and transition support to students which includes 1:1 meetings, development and execution of webinars, training and presentations.
• You will work closely with internal partners such as NSCC International, Recruitment, Admissions, Central Student Affairs, and Campus Student Services teams.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a two-year Community College diploma in a related discipline. Focus on Business Administration, Management, Social Sciences considered an asset.
• Project Management Certificate would be considered an asset.
• You have a minimum of three years (full-time equivalent) of recent occupational experience in a post-secondary education setting, supporting students, developing and executing arrival/transition support services, and program administration and/or event management
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, social media platforms and CRM platforms
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience
• Direct experience supporting international students in a post-secondary education setting would be considered an asset
• Direct experience supporting post-secondary students in navigating the housing rental market would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
• You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in Early Childhood Education)
• You are known for your problem solving and critical thinking skills
• You are a strong communicator with excellent organizational abilities and detail-oriented
• You are capable of managing numerous tasks simultaneously to meet strict deadlines; ability to work well under pressure
• You have solid understanding of social media as a communications strategy
• A demonstrated commitment to improving and enhancing the student experience.

As a condition of employment, Professional Support employees at NSCC must complete a part-time adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist, at nikki.berrigan@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we can not accept late or paper applications.