Join our Insurance Technology Program Management team!

We are seeking Technical Program Managers (based in Canada or US) to join our team as we embark on continuous growth.

Leading the various stages of product development and collaborates with the technical/business teams for technical implementation of cross-squad programs across complex technical, regulatory, or other cross-cutting needs.

Position Responsibilities: 

Initiative Management: Leading the entire lifecycle of an initiative including initiating programs, driving delivery, and providing support when issues arise.  

Program Delivery: Responsible and accountable for ensuring all aspects of delivery of technology services including Initiation, Planning, Execution, Monitoring/Controlling, Closure, and Post initiative evaluation activities to deliver on scope, budget, and schedule for technology commitments. 

Technical Expertise: Using relevant background in understanding software engineering and technology to implement technology strategies and ensure effective software delivery.  

Cross-functional Leadership: Providing cross-functional leadership and building alignment for efforts such as product architecture and synchronizing the ask with the IT organization service areas to deliver services. 

Technical Risk Management: Identifying and mitigating technical risks that could impact project success. 

Value Creation: Works closely with Business Initiative lead to build schedule, milestones, goals, and scope by aligning and incorporating technology aspects from components, solutions, feasibility and delivery. 

People & Culture: Foster a culture of innovation, teamwork, while actively driving alignment and efficiency for aligned teams. 

Required Qualifications:

• Bachelor's degree or equivalent experience in computer science, information systems, business administration, or related field.

• 5 to 7 years+ of technical program management expertise in related field. 

• Project management skills with proficiency in project/initiative management software tools (MS Project, JIRA, Planview) and methodologies including Software Development Life Cycle (SDLC). 

• Understanding of Agile metrics, scrum, and similar agile methodology to track progress, measure team performance, and identify areas of improvement .

• Excellent interpersonal and problem-solving abilities. 

• Strong verbal and written communication skills and the ability to effectively articulate and communicate technical vision to translate  and influence the outcomes into possibilities, options and execution. 

• Growth mindset to continuous learning from both success and failure, and remains open to change/improvement. 

• Responds well to ambiguity and works efficiently to clarify situations and outcomes. 

• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of IT to the business. 

• Proven track record of delivering complex and large-scale IT solutions. 

• Strong critical thinking, problem-solving, and decision-making skills to balance short-term and long-term objectives. 

• Highly adaptable, flexible, and resilient, with the ability to thrive in a dynamic and fast-paced environment. 

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Referenced Salary Location

Modalités de travail

Salary range is expected to be between

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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