Role Responsibilities

Are you passionate about driving meaningful learning experiences and supporting workforce excellence? As a key member of the Workforce Development (WFD) team, the Learning and Development Team Lead plays a vital role in advancing training initiatives that build capacity across the Ministry of Children and Family Services. This position leads the coordination, implementation, and evaluation of strategic learning programs that support ministry employees, caregivers, and agency staff—ensuring alignment with operational needs and critical service delivery goals.

Reporting to the Manager, Region and Program Support, this position operates with a high degree of autonomy and decision-making authority, serving as a subject matter expert in workplace learning. Key responsibilities include:

•    Lead Training Program Delivery and Compliance: Oversee the implementation and continuous improvement of training programs, ensuring alignment with organizational policies,
     including data privacy, security, and compliance with applicable procedures and standards.

•    Manage Learning Management Systems (LMS) and Technical Operations: Provide oversight and technical support for the ministry’s LMS platforms, ensuring seamless functionality,
     timely updates, and positive user experiences. Support internal and external trainers with maintaining records, issuing certificates, and generating participation reports.

•    Conduct Research and Analyze Training Needs: Lead research efforts to identify emerging trends and best practices in adult learning, integrating evidence-based strategies into training
     design. Use data analysis to assess training effectiveness and recommend improvements.

•    Oversee Course Accreditation and Documentation: Manage the full lifecycle of course accreditation, including application processes and creation of required reports and documentation
      to ensure compliance with accreditation standards.

•    Supervise and Support Team Performance: Provide leadership, mentorship, and resource planning for the training team. Monitor training effectiveness, manage budgets and scheduling,
      and act as a liaison with internal stakeholders and learners to support successful program delivery.

Please click on this LINK to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

•    Drive for Results – Demonstrates a strong commitment to achieving and exceeding goals by planning effectively, drawing on past experiences to anticipate challenges and opportunities.
     Takes accountability for personal and team performance, while fostering partnerships across teams to deliver high-impact outcomes. Consistently strives to surpass expectations and deliver
     measurable results.
•    Develop Self and Others – Demonstrates a proactive commitment to personal and professional growth by reflecting on performance, identifying areas for improvement, and seeking out
      opportunities for learning. Takes initiative to stay current in relevant practices and trends, and willingly shares knowledge and insights with colleagues to support collective growth. Actively
      coaches and mentors’ others, fostering a culture of continuous development within the team.
•    Systems Thinking – Demonstrates the ability to understand and navigate complex systems by considering interrelationships, emerging trends, and long-term impacts. Seeks insight into the
      implications of various options, aligns decisions with overarching goals and values, and anticipates potential unintended consequences to inform strategic actions.
•    Creative Problem Solving – Demonstrates curiosity and a proactive mindset by seeking to continuously improve processes and outcomes. Asks insightful questions to fully understand
      challenges, explores alternative approaches, and evaluates what contributes to successful results. Gathers diverse data and perspectives to inform decision-making, while encouraging
      innovation and shared learning across teams

Qualifications

One-year certificate in a related field plus two years related experience; or equivalent as described. 

Equivalencies: Directly related experience or education considered on the basis of:
•    One year of experience for one year of education; or
•    One year of education for one year of experience.

Related education can be Applied Degree in Education, Bachelor’s Degree in HR, Education, Business Administration with experience in Learning and Development, Training Administration or a related discipline.

Assets:

•    Program and Project Management Expertise: Strong organizational, project management, and prioritization skills with the ability to manage multiple complex initiatives and deadlines in
     a fast-paced, team-oriented environment.

•    Technical Proficiency and LMS Knowledge: Demonstrated proficiency with Learning Management Systems (LMS), web content management systems, and remote access platforms, with
      the ability to support users of varying skill levels.

•    Stakeholder Engagement and Communication: Excellent interpersonal, verbal, and written communication skills with the ability to confidently collaborate with internal teams,
      professional staff, external partners (such as ALIGN, AFKA, and Child and Youth Advocate’s Office), and caregivers across the province.

•    Knowledge of Ministry Programs and Accreditation Standards: Strong understanding of Child and Family Services programs, accreditation requirements, and familiarity with
      organizational structures and training needs within the Ministry and its partner agencies.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

There is one permanent position available.

Hours of Work: This position works Monday to Friday, 36.25-hours a week.

Location: Edmonton, Alberta

The final candidate for this position will undergo appropriate pre-employment checks and provide a suitable security screening. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Application Requirements: 

•    In your resume, please include dates (including months and years) associated with all education and work experience.
•    Complete all pre-screening questions.
•    Candidates will require a clear Intervention Record Check to be considered for the role (if not currently in the Child Intervention Delivery Services Branch).
•    Please be advised that your current supervisor and manager will be contacted as references.

Links and information on what the GoA have to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance.
•    Leadership and mentorship programs