Job Information
Job Title: Senior Claims Examiner
Job Requisition ID: 72656
Ministry: Treasury Board & Finance
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: July 2, 2025
Classification: Management Manager Zone 2 (M41Z2)
Salary: $3,339.00 to $4,493.32 bi-weekly ($87,147 - $117,275/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
Treasury Board and Finance – Risk Management and Insurance (RMI) provides services to client ministries and agencies throughout the government to help them identify, measure, control and finance risk. The program is responsible for all Participants of the Alberta Risk Management Fund (the Fund) in accordance with the Financial Administration Act and regulation. RMI administers a program designed to minimize the cost of accidental loss or damage arising from property, general, and other lines of, liability, automobile, and other risks. The Claims Management Branch is responsible for the investigation and resolution of all claims covered by the Fund under the Risk Management and Insurance program (the RMI Program). Claims are financed through the Fund and purchased commercial insurance, as required.
For further information about Treasury Board and Finance, see our website at http://www.finance.alberta.ca.
Do you like working on a small collaborative team and handling complex claims? Then this is the position for you.
You will report to the Director, Claims Management and will be accountable for the management, investigation, examination, negotiation and resolution of commercial general, and other lines of, liability, including automobile bodily injury claims. You will manage files assigned to independent adjusters for specific tasks and work with the various Participant ministries considering their interests and interests of other parties within the provisions of the Financial Administration Act and the Alberta Risk Management Fund Regulation. You will work closely with and provide instructions to counsel at Alberta Justice Civil Litigation and outside legal counsel in the defence and settlement or resolution of claims.
Liability claims involving the Province are unique, confidential and sensitive and may have a high degree of complexity. You will participate in pre-trial conferences, mediations and judicial dispute resolutions. As a member of our team, you will contribute to the planning, implementation and achievement of organizational goals, including advising and liaising with Risk Analysts in loss reduction and prevention.
You will bring your extensive experience with complex commercial general, and other lines of, liability, bodily injury claims and fatalities. You will provide quality service by enhancing claims results by utilizing effective verbal and written communication skills, as well as interpersonal skills in dealing with staff, Fund Participants, legal counsel and service providers.
You will never be bored with the variety and type of liability claims RMI manages. If you are highly motivated, willing to take on new challenges, require minimal supervision and are seeking a rewarding job, with a work-life balance then this is the position for you.
Please click on this link to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
In this role, you will contribute to our team by demonstrating the following behavioral competencies:
Relevant post-secondary degree, or diploma and CIP or FCIP designation, plus a minimum of four (4) years of experience in adjusting and managing complex liability claims, with extensive experience in, and focus on, examining commercial insurance litigated matters. Due to the sensitive and complex nature of the liability claims associated with this role, preference will be given to candidates with ten (10) or more years of directly related experience.
Proficiency in paperless, electronic claims management systems, as well as Microsoft Office applications such as Word, Outlook and Excel.
Related experience or education may be considered as an equivalency.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
This position is a permanent, full-time position working 36.25 hours per week, Monday to Friday.
Location
Queen Elizabeth II Building located at 9820 - 107 Avenue, Edmonton.
Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.
Candidates may be asked to participate in a written assessment. Final candidates for this position will be asked to undergo a security screening.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Rashi Vaktania at Rashi.Vaktania@gov.ab.ca.
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.