Role Responsibilities

We are seeking a highly organized, analytical, and service-oriented Board Officer to support the efficient, fair, and timely management of complex applications and appeals. This role plays a critical function in ensuring administrative processes align with legislative requirements and the principles of natural justice.  The Board Officer acts as a subject matter expert and key liaison throughout the life cycle of a file—providing procedural guidance, coordinating hearings, summarizing submissions, and drafting decisions. This position requires the ability to manage competing priorities while facilitating effective communication among Board members, parties to the appeals, and various stakeholders.

Key Responsibilities:

Case Management & Hearing Coordination:

• Manage complex applications/appeals from intake to hearing and decision issuance
• Provide procedural advice and scheduling support to parties
• Coordinate hearings across Alberta, including travel as required
• Facilitate panel review and summarize application materials, disclosures, and submissions
• Draft decisions and Board orders, ensuring legal conformity and timely release
  
  

Legal Analysis & Board Support:

• Conduct background research and interpret legislation, board decisions, and relevant case law
• Identify sensitive issues and brief panel members accordingly
• Guide the decision-making process to ensure adherence to administrative law and evidentiary standards
• Ensure consistency and clarity in decision documentation and legal interpretation
  
  

Stakeholder Engagement & Client Service:

• Build effective relationships with internal teams, external stakeholders, and parties to appeals
• Lead discussions to clarify Board procedures and promote understanding of legislative mandates
• Provide expert responses to inquiries, including those from ministry leaders, MLAs, the Ombudsman, and FOIP officials
  
  

Training & Knowledge Sharing:

• Develop and deliver training sessions and materials for Board Members and stakeholders
• Prepare communications including bulletins, briefing notes, and newsletter content
• Simplify complex legal or procedural issues for various audiences
• Represent the Board at speaking engagements or stakeholder events

Please click on this LINK to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking – Considers the whole system and recognizes the linkages within the planning and reporting processes, and the impacts of each decision on the boarder system. Sets goals within the context of long-term outcomes and broad perspectives. This is particularly important in developing documents such as the strategic and business plans, where knowledge of how our desired outcomes, objectives, actions, challenges and opportunities intersect is important
• Agility – Proactively seeks out new opportunities for improvements, takes initiative and is resourceful in coordinating the resources needed, adapts to unforeseen circumstances, and displays a positive attitude toward the work and teammates
• Creative Problem Solving – Actively engaging the community and resources at hand to address issues. Taking a solution- oriented approach in addressing infrastructure challenges
• Build Collaborative Environments – Actively fostering collaboration across departments, municipalities, and stakeholders to support effective grant administration 

Qualifications

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

A degree in a related field such as Business Administration, Public Administration, Law, Planning, , plus a minimum two years of directly related work experience or assessment accreditation with extensive years of related experience. Equivalencies will be considered.

Equivalency: Directly related education or experience considered based on:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education
  
  

Assets:

• Knowledge of administrative law (principles of natural justice and fairness) and quasi-judicial dispute resolution processes.
• Case/project management methods, principles and techniques.
• Familiarity with Land and Property Rights Tribunal procedures, rules and practices.
• Knowledge of land planning in Alberta, municipal administration.
• Knowledge of surface rights and related compensation issues.
• Working understanding of legislation and regulations relevant to LPRT, including:
  • Municipal Government Act
  • Surface Rights Act
  • Provincial Priorities Act
  • New Home Buyer Protection Act
  • Expropriation Act
• Awareness of consultation processes and principles of effective communication, especially in a government context
  
  

Skills and Abilities:

• Leadership abilities, including team building, motivation, and influence.
• Excellent oral and written communication skills for internal and external audiences.
• Strong organizational and time management capabilities.
• Effective facilitation, consensus and team building skills.
• Ability to network and build strong and lasting relationships/partnerships/ alliances.
• Ability to manage resources, and time commitments of concurrent cases involving collaboration with multiple stakeholders.
• Well-developed interpersonal skills for effective client and stakeholder interactions.
• Sound judgment and problem-solving skills, with the ability to work independently or lead a team.
• Skilled in managing change and adapting to evolving priorities and timelines.
• Ability to synthesize information and provide recommendations.
• Ability to effectively prioritize.
• Proficient investigative skills to ensure responsible use of funding.
• Daily proficiency in computer systems and software, including:
  • Microsoft Word, Outlook, Excel, PowerPoint
  • Internal case management software

Notes

This position may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Hours of Work: Monday to Friday, 36.25 hours per week.

Applications without a cover letter will not be considered. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service – https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) – https://www.pspp.ca
• Alberta Public Service Benefit Information – https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development – https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs