Our client in the non-profit sector is hiring a Senior Exam Coordinator to join their team on a permanent basis. The Senior Exam Coordinator is responsible for supporting the successful delivery and administration of examinations for the organization. This role plays a key part in maintaining their e-learning platform and coordinating exam development, proctoring, grading, and results communication. The position requires a high level of organization, confidentiality, and professionalism, with a strong focus on maintaining exam integrity and delivering a seamless candidate experience.

 

Key Responsibilities:

• Develop and maintain exam content and user data in the e-learning platform (D2L/Brightspace).
• Coordinate all aspects of exam administration, including scheduling, proctoring, troubleshooting, and technical support.
• Support grading processes and results analysis, ensuring timely and accurate communication with candidates.
• Collaborate with internal teams, volunteers, and external vendors to ensure high standards in exam delivery.
• Respond to candidate inquiries, accommodation requests, and general support needs.
• Maintain accurate records, issue tracking, and confidential documentation throughout the examination process.

 

Qualifications:

• Diploma in Business Administration, Education, or a related field.
• 2–3 years’ experience in administration or project coordination, preferably in exam delivery within a professional association.
• Strong technical proficiency in MS Office, particularly Excel; experience with e-learning systems and databases preferred.
• Bilingual in English and French (oral and written) required.
• Excellent attention to detail, problem-solving ability, and customer service skills.

 

Work Environment:

• 35-hour work week with a hybrid model, requiring one in-office day per week.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.