Role Responsibilities

Are you a team player who has a positive attitude, and who can adapt to changing priorities?  Do you have an eye for detail; do you take pride in meeting customer timelines, and have sense of accomplishment when seeing the finished product?  If so, join us!  Print Services provides scheduled daily client server-based and mainframe print, on demand print projects, and mechanical inserting services to the Government of Alberta customers. 

Print Services work contributes to the overall achievement of ministries and your ability to adhere and meet timelines will ensure all government programs receive the print products they need to serve Albertans efficiently and effectively. Your ability to develop networks will enable you to work with customers to make any necessary changes and address concerns related to their documents.

Print Services is one team working together to ensure products are printed and inserted seamlessly.

• Reporting to the Print Services Supervisor, the Inserter Operator will be responsible for all production envelope inserting in accordance with service level agreements (SLA’s).  This includes material and machine setup; operating mechanical inserters while performing quality checks.  Confirm the final product reconciliation according to established processes prior to releasing material for Canada Post.  
• Excellent time management and prioritizing skills are required to meet daily timelines. Responsibility for running daily reports, producing electronic statements of mailing, maintaining envelope stock inventory.
• Technical skills are required for utilizing various software applications, including inserting management software.
• Mechanical and troubleshooting skills to determine issues to maximize efficiency and minimize inserter downtime.

The successful candidate will need to demonstrate:

• The ability to work in a fast paced and quickly changing environment.
• The ability to lift up to 50 lbs. at one time, as well as, bending and kneeling.
• The ability to push, pull loaded skids, and stand for long periods of time.
• Excellent written and verbal communication skills with exceptional attention to customer service.
• The capacity to function independently and contribute collaboratively and effectively within a team environment with minimal supervision and a high degree of personal accountability and professionalism.
• Excellent organizational skills.
• Excellent attention to detail skills.
• Ability to multitask and organize conflicting priorities with competing deadlines.

Please click on this link to view the job description for this position.

Qualifications

A high school diploma with a minimum of 2 years of experience in a high-speed envelope inserting production environment.  Consideration will be given in having minimum of 2 years of experience mail processing experience.

Required:

• A minimum of 2 years of experience in a high-speed envelope inserting production environment. 
• Experience working with and knowledge of Canada Post tools, regulations, and rates. 
• Experience and the ability to stand for long periods and which will include frequent bending.
• Experience and ability to handle repetitive lifting items of up to 50 lbs.
• Experience and ability to operate loaded skids (push/pull) and supplies.
• Ability and willingness to work shifts, and rotations, which may include overtime, including weekends as required at various times throughout the year to meet service level agreements. 

Assets:

• Experience with the use of computers and Microsoft Office applications, e.g., Word, Outlook and Excel.  
• Experience and in-depth knowledge of mail management tools and technology. (eg: Quadient - inserters/mail management software tools, or equivalent. Canada Post software such as creating Electronic Statements of Mailing (ESOM).)
• Experience working in a warehouse environment.
• Experience in a customer service-oriented environment. 

Candidates with lesser qualifications may be considered at a lower classification and salary.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

To be successful in the role you will demonstrate the following competencies: 
Build Collaborative Environments: to manage relationships, in order to work towards a common goal.
Agility: to quickly adapt to changing priorities and to respond with effective decisions.
Creative Problem Solving: to be proactive in identifying solutions and focusing on continuous improvement.
Systems Thinking: to recognize the broader impact of your work and to be able to understand broader goals.
Develop Networks: to proactively build networks, connect and build trust in relationships with different stakeholders.
Develop Self and Others: by committing to lifelong learning, and the desire to invest in the development of the long-term capability of yourself and others

Notes

Hours of Work:  Currently, the hours of for this position is Monday – Friday, 6:15 am – 2:30 pm.  This position may require shift work, rotations and overtime (including weekends) at various times throughout the year.

Positions Currently Available: One (1) permanent position 

Location: Muriel Stanley Venne Provincial Centre, 12360 – 142 Street, Edmonton, Alberta T5L4X9. This location does not have nearby public transportation.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Positive workplace culture and work-life balance
• Leadership and mentorship programs
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.