Work as part of the Service Management team on various cloud platforms, supporting development and configuration activities in all aspects including design, testing, peer reviews and more. Provide expertise in the development and implementation of changes and customer service enhancements.

Responsibilities: 

• Leads in the design and development of solutions appropriate to business and systems requirements within the target platform.
• Participates in peer reviews of technical specifications of client requirements and
• Develop, write, and test applications, hardware interface, systems interconnection software, identify, define, and correct maintenance problems.
• Identifies opportunities and assists in the research and recommendation of forward-thinking initiatives to advance functionality / performance and reduce costs.
• Provides accurate and timely Level of Effort (LOE) analysis estimates for requested solutions of varying sizes.
• Participates in code-walkthroughs and provides feedback to other team
• Creates clear, concise, and standard technical documentation and specifications for solutions and provides input into relevant documentation prepared by other groups.
• Assists in troubleshooting and problem solving for new applications/system modification within the team and provides solutions which promote best practices and standard procedure.

Education

• Graduated from a recognized university/college with a degree/certification in Computer Science, Information Systems, Computer Systems, Math, Engineering or an acceptable combination of education, experience, and training.

Experience

• A minimum of 3-5  years of experience as a
• Experience in debugging and code
• Experience analyzing, recommending, designing, and implementing solutions appropriate to the core technologies used, including an understanding of the Core Functionality, Reporting, Interfaces, Customizations and Extensions and how each will fit into the existing environment.
• Experience working with
• JavaScript: Core language for both client-side and server-side scripting.
• AngularJS: Used in older modules for custom UI pages and widgets (Service Portal).
• ReactJS: Used in modern ServiceNow applications like the Next Experience UI.
• HTML/CSS: For customizing UI designs.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.