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Senior Software Engineer - ServiceNow - EN

Altis Recruitment

Toronto, Ontario

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    Save this job      2025-05-24

Senior Software Engineer - ServiceNow - EN

Altis Recruitment

Toronto, Ontario
 
Salary: Information unavailable
 
County: 39
 

Role: Senior Lead Software Engineer – ServiceNow ITOM
Location: Toronto or Montreal (Remote)
Client: Financial industry client
Language Requirement: French-speaking (for Canada)
Pay rates:  $65-75/HR

Summary

Seeking a Senior Lead Software Engineer with 8+ years of experience on the ServiceNow platform, with proven expertise in IT Operations Management (ITOM) modules such as Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance.

Key Responsibilities

  • Design, implement, and maintain ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance) in ServiceNow.
  • Apply best practices to optimize IT operations and support infrastructure proactively.
  • Perform impact analysis and troubleshooting across ITOM components; ensure seamless integration with ServiceNow and third-party systems.
  • Collaborate with cross-functional teams to deliver ITOM solutions aligned with ITIL processes (Incident, Change, Problem, Event Management).
  • Configure and continuously improve ServiceNow Discovery and automation capabilities.
  • Customize and administer ServiceNow platform to meet business needs.
  • Resolve ITOM-related issues and design scalable, complex solutions.
  • Utilize orchestration and automation within ServiceNow.

Certification Requirements

Must hold at least one of the following ITOM-related certifications:

  • CIS – ITOM
  • CIS – Discovery
  • CIS – Service Mapping
  • CIS – Event Management
  • CIS – Cloud Provisioning and Governance
Additional required certifications:
  • CSA (Certified System Administrator)
  • CAD (Certified Application Developer)


We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

Pour vous identifier en tant que conjoint de militaire, veuillez envoyer votre curriculum vitae directement à Militaryfamiles@altisrecruitment.com et indiquer dans votre courriel / lettre d’accompagnement que vous êtes un conjoint de militaire.


Pour toute question concernant cet employeur et le processus de demande d’emploi, veuillez contacter :


Altis Recruitment Team

E mail: militaryfamilies@altisrecruitment.com


613-230-3700


About Altis Recruitment

Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.