Job Information
Job Title: Investigator
Job Requisition ID: 69579
Ministry: Seniors, Community and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: April 25, 2025
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,561 - $90,011/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx
The Ministry of Seniors, Community and Social Services (SCSS) leads seniors, income, employment, disabilities and community-based supports, family violence prevention, and family and community support services. For more information about SCSS, visit our website: https://www.alberta.ca/minister-of-seniors-community-and-social-services.
The Employment and Financial Services (EFS) division works to foster a society in which families are secure and resilient, individuals have safe, sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. You can be part of helping us make a difference!
Reporting to the Team Lead/Senior Investigator, this position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Seniors, Community and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities, to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act.
As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislations and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are very important for success in the role.
As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit need/entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.
To be successful in this role, the candidate must possess the following:
• Case management and time management skills.
• Exceptional written and verbal communication skills.
• Demonstrated conflict resolution and decision-making experience.
• Experience and training with structured interviews and strong organizational skills.
• Ability to respond to priorities under short timelines.
• Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.
Please click on this link JR69579-PS3-Investigator-JD to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
To be successful in this role, a candidate will demonstrate:
Agility
Works creatively within policies and procedures to proactively meet goals; Remains calm and composed even in difficult or stressful situations.
Drive for Results
Sets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives and public expectations.
Develop Self and Others
Takes initiative to stay current on a broad range of topics with new approaches and/or technologies that may impact his or her area; Shares knowledge and insights with others.
Build Collaborative Environments
Contributes positively by actively sharing information and listening and accepting others' points of view in an open, honest and non-defensive way.
Develop Networks
Informs key stakeholders of relevant information in a timely manner. Is aware of own impact on others and the impression being made through interactions. Is professional and respectful in all interactions.
Systems Thinking
Seeks information and analyzes long-term outcomes. Focuses on goals and values in addition to the process.
Creative Problem Solving
Breaks straightforward problems down into manageable components to identify what needs to be done; Asks questions to get a deeper understanding of the present issue.
Minimum Requirements:
University graduation in a related field plus 2 years progressively responsible related experience.
Equivalencies maybe considered - directly related education or experience on the basis of:
• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards
Assets:
Law Enforcement Experience:
• Preparing Judicial Authorizations
• Completing Disclosure
• Testifying in Court
Knowledge of the following legislation:
• Income Employment Supports Act and Regulations (IS)
• Assured Income for the Severely Handicap and Regulations (AISH)
• Persons with Developmental Disabilities (PDD)
• Family Support for Children with Disabilities (FSCD)
• Emergency Management Act
• Criminal Code of Canada
Hours of work: Monday – Friday, 8:15 am -4:30 pm (36.25/week)
This competition would be used to fill multiple positions located in Edmonton.
This competition may also be used to fill future vacancies at the same and/or lower classification.
Candidates must possess a valid driver's license and have a reliable vehicle as travel is required.
Please outline your experience as it relates to the qualifications.
Applications without a cover letter will not be considered.
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.
Your cover letter and resume will be used as a screening tool to assess your written communication.
An additional written assignment may be used as part of the screening process.
Final candidates for this position will be asked to undergo security screenings, which includes a Criminal Record Check and a Financial Risk indicator Check. Any costs associated with obtaining the required documents/checks as noted, will be the responsibility of the candidate.
Links and information on what the Government of Alberta has to offer to prospective employees are as follows:
• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Elena Arefeva at elena.arefeva@gov.ab.ca.
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.