Our leading MSP client is looking for an ONSITE IT Microsoft Cloud Engineer to join their team on a permanent basis.
The successful candidate will have a strong background in Microsoft technologies, cloud services (specifically Azure and Microsoft 365), and a focus on providing exceptional technical support and solutions to our clients. The ideal candidate will have a robust understanding of both Azure infrastructure and Microsoft 365 administration, along with a track record of delivering high-quality support services, either in a direct customer support role or as part of a managed service provider (MSP) environment.
Salary: $75-95k
Key Responsibilities:
Azure Infrastructure Management:
- Provision, configure, and manage Azure virtual machines, networks, storage, and other key infrastructure components.
Microsoft 365 Administration:
- Manage Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and other critical services.
- Oversee user accounts, groups, and licenses, ensuring proper configuration and user access.
- Configure and enforce security settings, compliance policies, and data loss prevention (DLP) protocols.
- Assist in troubleshooting and resolving email, calendar, Teams, and communication-related issues.
- Drive collaboration and communication enhancements across Microsoft 365 platforms.
- Perform migrations and upgrades to Microsoft 365 services as necessary.
Security, Compliance, and Optimization:
- Implement Azure and Microsoft 365 security best practices and compliance standards to safeguard data and resources.
- Ensure that all services are aligned with industry regulations and internal security policies.
- Monitor the performance of both Azure and Microsoft 365 services, troubleshooting and optimizing for efficiency, reliability, and cost-effectiveness.
Automation and Scripting:
- Develop PowerShell scripts or automation workflows to improve operational efficiencies and streamline administrative tasks.
Collaboration and Support:
- Provide technical support across both Azure and Microsoft 365 environments, responding to issues and diagnosing problems efficiently.
- Work with internal teams to ensure smooth problem resolution and consistent client satisfaction.
- Maintain documentation related to system configurations, processes, and troubleshooting steps.
Required Qualifications:
- University degree in a relevant field (e.g., Information Technology, Computer Science, etc.).
- 10+ years of progressive work experience within the field of information technology, with an emphasis on Microsoft cloud solutions (Azure and Microsoft 365).
- Completion of at least 3 of the following certifications:
- Microsoft Azure Administrator Associate (AZ-104)
- Microsoft Azure Security Engineer Associate (AZ-500)
- Microsoft Azure Fundamentals (AZ-900)
- Microsoft Cybersecurity Analyst
- Microsoft 365 Security Administrator Associate (MS-500)
- Microsoft Certified Azure Developer Associate (AZ-204)
- Tangible experience in a managed service provider (MSP) environment or a direct customer support role.
- Must have a valid G drivers license and reliable vehicle
Skills and experience:
- Strong IT background with a focus on network support, cloud services, and both remote and onsite technical support.
- Excellent problem-solving skills, strong attention to detail, and a proven ability to follow through on tasks and projects.
- Knowledge of security and compliance best practices within cloud and IT environments.
- Ability to handle complex technical challenges, including high-pressure support situations.
- Exceptional communication skills (written and verbal) and documentation skills, with the ability to clearly convey technical information to non-technical stakeholders.
What Would Make You Stand Out:
- Experience working within an IT managed services provider (MSP) business model, specifically in an IT project delivery and support role.
- Familiarity with ConnectWise or similar MSP tools.
- Proven track record of delivering complex cloud solutions (M365 and Azure).
We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our
accessibility policy and reach out to our accessibility officer with any questions.
