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Operations Support Specialist - EN

Altis Recruitment

Ottawa, Ontario

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    Save this job      2025-05-28

Operations Support Specialist - EN

Altis Recruitment

Ottawa, Ontario
 
Salary: Information unavailable
 
Country: Canada
 

We are working with a Federal government client seeking an Operations Support Specialist to join their team on a 6- month contract!

The Support Specialist will be working with the hardware services team to provide assistance with an upcoming Windows 11 project.

Roles and Responsibilities

  • Maintaining a storage facility for new and old computer/laptop hardware, and parts to provide one point access for the department.
  • Test and evaluate all equipment received according the standards.
  • Place service call to different service provider for equipment which needs to be repaired or replaced.
  • Send to surplus equipment which is no longer functioning and it’s not repairable or it’s considerable to expensive to repair, obsolete and no longer being used and doesn’t meet the standards.
  • Log and monitor movement of IT equipment sent to surplus, repairs or on loans. Control all “travel” equipment (Data Entry).
  • Pickup, and/or deliver equipment to different buildings and users in the NCR.
  • Use custom off the shelf software such as MS-Word, MS-Excel, in order to create reports or documents.
  • Provide support and recommendation to teams of technicians and 16 000 users.
  • Install standard Images on PC’s, laptops and tablets before distribution.
  • Wipe/clean returned equipment before returning to inventory.

Qualifications and Skills

  • 7 years of experience working as an Operations Support Specialist.
  • Experience providing systems administration and systems operations support.
  • Experience performing software upgrades and applying patches.
  • Experience monitoring computer workload trends and making adjustments to ensure optimum utilization of computer resources. 
  • Experience in providing customer interface to ensure requested changes are implemented. 

 

 

 



We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

Pour vous identifier en tant que conjoint de militaire, veuillez envoyer votre curriculum vitae directement à Militaryfamiles@altisrecruitment.com et indiquer dans votre courriel / lettre d’accompagnement que vous êtes un conjoint de militaire.


Pour toute question concernant cet employeur et le processus de demande d’emploi, veuillez contacter :


Altis Recruitment Team

E mail: militaryfamilies@altisrecruitment.com


613-230-3700


About Altis Recruitment

Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.