You are a team leader that is a highly organized, detail oriented and self-motivated professional with a “can-do” attitude that is looking for an opportunity to continue to grow and develop your skills, knowledge and experience in the operations field.
Job Purpose
The Field Supervisor will provide supervision, oversight and direction to our Medicine Hat region clients as assigned by the Director, Service Delivery. The Field Supervisor will work closely with the Director and monitor the performance of front-line staff assigned to client sites.
Duties and Responsibilities
Provide supervision, guidance and coordination to front line staff
Follow up on issues related to short notice / emergency guard fills & replacements in conjunction with DCC
Report incidents / issues that have the potential to affect the Company to the VP Service Delivery while keeping them informed (service failure, serious injury/event, critical security incident etc.)
Investigate pay issues and work with DCC & Payroll to correct any scheduling errors as required
Ensure site documentation is up to date (post orders, training records, FLHA’s etc.)
Establish and update site SOPs as needed
Work with the DCC to identify temporary placement requirements for vacation or LOA
Work with the Workforce Management Coordinator to ensure sufficiently trained spares are identified in the event replacement guards are required
Support communication initiatives with frontline staff such as the distribution of memos, newsflashes, etc.
Regular and frequent site visits and no-notice inspections to perform quality assurance inspections on front-line staff
Support the completion of performance evaluations for front-line staff
Other duties assigned by the VP Service Delivery
Education Requirements
Alberta Security Guard License (prerequisite)
Standard or Emergency first aid certificate (prerequisite)
A suitable combination of education and experience
Class 5 Drivers License
Knowledge Requirements
Advanced knowledge of Track Tik is an asset
Advanced knowledge of Commissionaires business processes is an asset
Les conjoints sont encouragés à s’identifier au cours de la procédure de candidature en ligne. À la question « Etes-vous un ancien combattant des Forces Armées Canadiennes, des forces alliées, de la grc, de la police ou un membre d’une famille militaire? », répondez « Oui ».
Pour toute question concernant cet employeur et le processus de demande d’emploi, veuillez contacter :
Commissionaires is Canada’s largest private-sector employer of veterans and a committed employer of military spouses and dependents. We are founded on the core military values of dedication, responsibility, and a sense of mission. Commissionaires is a self-funded, not-for-profit organization, returning 85% of our revenue to our employees in the form of wages, training, and benefits.
We employ approximately 22,000 people from coast to coast to coast and offer flexible employment (full-time, part-time and casual), opportunities for advancement, and competitive pay rates across the country. Our respectful work environment provides opportunities for employees to enrich skills and achieve personal goals while balancing work and family.
More than just security guarding.
Commissionaires has evolved from its roots in security guarding. Our services include:
